Plumbing Manager

Clarion Home Services Group; Cleveland (OH); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision plans

HSAs and FSAs

401(k) with match

Paid time off

Holidays

Tuition reimbursement

Team events

Safety programs

Job summary

Auburn Heating, Cooling, Electric & Plumbing, a brand of Clarion Home Services Group, is seeking a Plumbing Manager in Cleveland, OH. This on-site, full-time role combines field leadership with office coordination and demands an active Ohio Plumbing Contractor License.

You will supervise in-field diagnostics and repairs, guide technicians, and ensure safety and code compliance while driving growth within the local service region. Competitive compensation and benefits accompany the role.

Qualifications

• Active Ohio Plumbing Contractor License required.
• Proven track record as Master Plumber, senior field supervisor, or plumbing service leader.
• Strong desire to remain actively working in the field while handling office duties.

Responsibilities

• License partnership: Maintain active Ohio Plumbing Contractor License.
• Field service 60%: diagnose, repair, install plumbing in the field.
• Office/admin 20–30%: assist with dispatch, schedules, and admin tasks.
• Provide technical leadership and on-site training to technicians.
• Address customer inquiries and resolve complex issues to protect service quality.
• Ensure safety, codes, and company policies across job sites.

Skills

Field leadership

Communication

Organizational skills

Collaborative leadership

Integrity

Compliance mindset

Drug screen compliance

Education

Ohio Plumbing Contractor License

Tools

Plumbing dispatch software

Job description

Join the team at Auburn Heating, Cooling, Electric & Plumbing, a proud brand of Clarion Home Services Group! Auburn Heating, Cooling, Electric & Plumbingis your local, licensed, bonded, and insured HVAC contractor. With more than 50 years in the business, we are a proud member of the Chagrin Valley Chamber of Commerce. With our expansion comes growth potential and we want you. We are looking to add a Plumbing Manager to our team. If you have the experience, we have the right spot for you. Join a company that values growth, teamwork and respect!

Our Mission & Culture: We Answer the Call & Put People First:

We are deeply committed to those we serve, always leading by example with future-focused thinking, a teachable spirit, and a code we truly live by. This fuels our core people-first belief. We invest heavily in our crew, prioritize your safety, and build an environment where your hard work is celebrated and your career can excel.

Job Title:

Plumbing Manager

Work Location:

Cleveland, OH and surrounding area

Work Arrangement:

On-Site and field-based

Employment Type:

Full-time

Schedule:

Monday through Friday; daily hours vary based on active business demands. This is a variable full-time role up to 40 hours per week, with weekly hours fluctuating alongside seasonal business needs and project volume. To meet shifting operational deadlines, occasional overtime, evening, or weekend work may be required.

Travel:

60% Field, 20-30% Office & Administration. Daily travel to residential/commercial job sites throughout the local branch's service region.

Why Work for Auburn Heating, Cooling, Electric & Plumbing?

• Prompt Benefits Coverage: Your comprehensive Clarion benefits package kicks off on the first of the month following your hire date. This includes robust medical, dental, and vision plans, alongside HSA and FSA options to help you save on healthcare costs.
• Immediate-Vesting 401(k): Secure your future with a generous 401(k) plan. Employees become eligible to enroll after two full months of employment, featuring 100% immediate vesting on all contributions. We match 100% on the first 3% of your contributions and 50% on the next 2% - giving you up to a 4% total company match.
• Continuous Career Growth: Expand your horizons beyond a single location. As part of a larger network, you have opportunities for regional growth and advancement.
• Next-Level Training: Master your craft through Interplay, our advanced Learning Management System (LMS) featuring interactive modules for continuous professional development.
• 100% Company-Paid Protection: Enjoy peace of mind with company paid short-term disability, long-term disability, and Basic Life Insurance for you and your qualifying spouse and child(ren).
• Generous Time Off: Recharge with a robust PTO plan, 6 paid holidays, and up to 3 additional floating holidays so you can celebrate the traditions, cultural observances, and special moments that matter most to you!
• Education & Well-Being Support: Grow personally and professionally with tuition reimbursement, professional development assistance, and a dedicated Employee Assistance Program (EAP).
• A Team That Gives Back: Thrive in a workplace that respects hard work, values community engagement, and hosts regular team events to celebrate our crew's success.
• Safety-First Culture: Work with confidence. Your well-being is our top priority, backed by proactive safety programs, modern equipment, and continuous field monitoring.
• Compensation: $100,000 - $120,000 per year with up $10,000 hiring bonus

What You’ll Do

• License Partnership: Maintain and utilize your active Ohio Plumbing Contractor License for company business compliance and operational requirements.
• Field Service Excellence (60%): Work actively in the field to perform top-tier plumbing diagnostics, repairs, and installations, directly contributing to company revenue.
• Office & Admin Operations (20-30%): Assist with office workflows, including reviewing site field reports, optimizing schedules, and providing technical support for dispatch workflows.
• Technical Leadership: Utilize master-level plumbing knowledge to troubleshoot complex technical issues and provide field training, coaching, and safety oversight to technicians.
• Customer Excellence: Address high-level customer inquiries and resolve complex complaints to maintain our top-tier service reputation.
• Safety & Compliance: Enforce industry regulations, local plumbing codes, safety standards, and company policies across all job sites.

What You Bring

• Licensing: Must possess an active Ohio Plumbing Contractor License (Required).
• Experience: Proven track record as a Master Plumber, senior field supervisor, or plumbing service leader.
• Mindset: A strong desire to remain actively working in the field while handling necessary office and business responsibilities.
• Tech Skills: Experience with plumbing industry dispatch software is highly preferred.
• Soft Skills: Excellent verbal communication, strong organizational skills, and a collaborative technical leadership style.
• Integrity: High integrity with a strong desire for continuous improvement.
• Compliance: Ability to pass a drug screen and background check.

Physical Requirements And Work Environment

• Ability to lift and carry up to 50 pounds regularly, and up to 75 pounds with assistance or proper equipment.
• Ability to stand, walk, kneel, crouch, bend, climb ladders, and crawl for extended periods, including in attics, crawl spaces, and basements.
• Ability to work in confined spaces, at heights, and in trenches or other tight areas while following safety protocols.
• Frequent use of hands and fingers to handle tools, pipes, and fittings, with good manual dexterity and hand-eye coordination.
• Exposure to varying indoor and outdoor conditions, including heat, cold, moisture, dust, noise, and odors.
• Ability to work around hazards such as sharp tools, hot surfaces, and wastewater, using required personal protective equipment (PPE).
• Ability to drive a company vehicle to job sites and sit at a computer or use a mobile device for administrative tasks.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Compensation

• Base Pay Range: $100,000 - $120,000 per year
• Range Basis: Within this range, an individual's starting pay is determined by several factors, including but not limited to relevant skills, qualifications, professional experience, and internal equity across our organization.
• Other Compensation: Up to $10,000 hiring bonus. Performance based bonus. See benefits listed above.
• Overtime Classification: Salary, exempt.
• Pay Frequency: Bi-Weekly
• Compensation Disclaimer: The stated range is the good-faith estimate for this position at the time of posting. Actual pay may vary based on the job-related factors listed above.

Equal Opportunity, Accommodations & AI Notice

• Equal Opportunity Employer: Clarion Home Services Group values diversity. We recruit, employ, train, and promote without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, disability status, or any other legally protected characteristic under federal, state, or local laws.
• AI & Automated Screening: We may use AI-powered tools during our hiring process to assist with application review and to take notes during interviews. Interviews are recorded, and AI tools support consistency in our documentation. Please note that all applications are reviewed by human recruiters, and all final hiring decisions are made entirely by people.
• Contact & Accessibility Support: For application assistance, questions, or to request a reasonable accommodation or alternative assessment method for any part of the hiring process, please reach out to us at [e-mail] .