Plumbing Installation Manager

Inception Plumbing; Kansas City (MO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation and holidays

Weekly performance incentives

No weekend work or on-call rotations

401(k) with company match

Uniforms

Trainings

Job summary

Inception Plumbing, based in the Kansas City metro, seeks a full-time Plumbing Installation Manager to lead residential installation teams. You will coach technicians, review sold work, and partner with leadership to set department direction.

This role emphasizes developing people, recruiting, onboarding, and continuous improvement of installation standards, while ensuring excellent customer outcomes and five-star experiences.

Qualifications

• 3+ years of plumbing management or supervisory experience.
• Residential plumbing experience.
• Journeyman or Master Plumbing License (or willingness to obtain after hire).
• Valid driver's license held for 3 or more years.
• Clean driving record.
• Ability to pass a DOT physical and obtain a Class E Driver's License.

Responsibilities

• Develop and coach installation team to deliver high-quality results.
• Lead by example and coach technicians through ride-alongs and field support.
• Recruit, interview, and onboard new team members; manage onboarding processes.
• Improve installation standards, procedures, and training across the department.
• Collaborate with leadership and customers to ensure timely, high-quality service.

Skills

Plumbing management

Team leadership

Field coaching

Recruiting

Performance reviews

Job description

Inception Plumbing LLC is offering a rare opportunity for a driven leader to step into the role of full-time Install Plumbing Manager in Kansas City, MO. With a highly competitive pay range of $90,000 – $130,000+/year and the chance to lead a department at a 100% locally owned company, this full-time leadership position is built for someone passionate about people and the future of residential plumbing. At Inception Plumbing, you will join a team that is committed to real service, real growth, and investing in leadership development, technical training, career advancement, and building a workplace where technicians excel and customers receive five-star experiences.

Benefits:

• Medi cal, dental, and vision insurance
• Life insurance
• Paid vacation and holidays
• Weekly Performance Incentives
• No weekend work or on-call rotations
• A 401(k) with company match
• Uniforms
• Trainings
• And so much more!

PLUMBING INSTALLATION MANAGER QUALIFICATIONS

Schedule:

As the Install Plumbing Manager, you will work full-time to support our residential installation department and customers throughout the Kansas City area. Your schedule will be dynamic and flexible, with your time spent both in the field coaching technicians and collaborating with company leadership, as well as meeting with customers and supporting your team's ongoing success.

Requirements:

• 3+ years of plumbing management or supervisory experience
• Residential plumbing experience
• Journeyman or Master Plumbing License (or willingness to obtain after hire)
• Valid driver's license held for 3 or more years
• Clean driving record
• Ability to pass a DOT physical and obtain a Class E Driver's License
• Willingness to visit jobsites, conduct ride-alongs, work in crawl spaces, and support technicians in varying weather conditions
• Experience in recruiting, interviewing, hiring, and onboarding team members
• Experience conducting one-on-one meetings, ride-alongs, coaching sessions, or performance reviews
• Commitment to coaching, mentoring, and developing others
• Leadership philosophy centered on serving and developing people, leading by example, and building systems that help teams succeed

WHAT TO EXPECT AS A PLUMBING INSTALLATION MANAGER

Every day as a Plumbing Installation Manager, you will focus on developing people and building a high-performing installation team. You will start by working closely with Lead Installers, apprentices, the Install Coordinator, Sales Team, General Manager, and company leadership to ensure the department is prepared and supported. Your mornings might be spent reviewing sold work and preparing crews for the day's projects. Throughout the day, you will be out in the field coaching technicians through ride-alongs, conducting one-on-one meetings focused on growth and accountability, and supporting your team with technical questions and challenging installations.

You will play a key role in recruiting, interviewing, and onboarding new team members, visiting customers to resolve concerns, and reviewing departmental performance. You will also be continuously improving installation standards, procedures, training, and company systems, working with suppliers and staff to remove obstacles before they become problems, and celebrating wins while helping your team develop into future leaders.

ABOUT US

Inception Plumbing, based in the Kansas City Metro, offers a wide range of residential services, repairs, replacements, and installations, always emphasizing versatility and high standards. Our mission is to build lasting relationships with customers and our community by delivering excellent service and developing skilled, proud craftsmen. We value teamwork and communication, and we support our team with opportunities for growth, competitive pay, and generous benefits. Join a positive, supportive culture where every team member is respected and encouraged to succeed!

BE OUR NEW PLUMBING INSTALLATION MANAGER!