Plumbing & HVAC Counter Sales Specialist

PLIMPTON & HILLS CORP INC; Torrington (CT); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Paid holidays

Professional development

Job summary

Plimpton & Hills Corporation is seeking a full-time Counter Sales Associate for its Torrington, CT branch. You will assist customers with product inquiries, recommend solutions, and process orders to drive sales at the counter in a fast-paced environment.

The role emphasizes parts identification for plumbing and HVAC contractors, with a focus on accuracy, safety, and exceptional service. A high school diploma or GED is preferred, and industry familiarity is a plus.

Qualifications

• Counter sales experience preferred.
• Familiarity with plumbing or HVAC industry rules and regulations.
• Result driven and customer focused.
• High school diploma or GED preferred.

Responsibilities

• Actively seek opportunities to help customers.
• Locate and obtain ordered products for customers.
• Assist in the handling of defective parts and warranty information.
• Process approved credits for customers when products are returned.
• Keep pricing lists and structures confidential.
• Address questions about product, pricing and availability.
• Make sure all product catalogs are up-to-date and that expired ones are discarded.
• Accurately and safely move products of varying weights according to customer needs.
• Provide exceptional customer service at all times.
• Answer telephone calls professionally and pleasantly.
• Accurately input and fill customer orders.
• Accurately read and identify numbers for accurate order filling and receiving of material.
• Assist warehouse personnel when necessary.
• Maintain a clean and professional work environment.
• Safely operate a forklift, pallet jack, etc.
• Remain up-to-date on all safety practices and standards.
• Perform other responsibilities as directed.

Skills

Counter sales experience

Plumbing/HVAC knowledge

Customer focus

Result driven

Education

High school diploma or GED

Job description

Plimpton & Hills Corporation is seeking a full-time Counter Sales Associate for its Torrington, CT branch. You will assist customers with product inquiries, recommend solutions, and process orders to drive sales at the counter in a fast-paced environment.

The role emphasizes parts identification for plumbing and HVAC contractors, with a focus on accuracy, safety, and exceptional service. A high school diploma or GED is preferred, and industry familiarity is a plus.