Plumbing & Electrical Counter Sales Specialist

Butler Supply, Inc.; Jackson, Northern (MO, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Great work environment

Ongoing educational opportunities

Advancement opportunities

Health insurance

401K with match

Dental and Vision Coverage

Paid Vacation

Sick Leave

Holidays

Life Insurance

Long Term Disability

Short Term Disability

Critical Illness Coverage

Job summary

Butler Supply, Inc. is seeking a Plumbing and Electrical Counter Sales Associate to deliver exceptional customer service, leverage product knowledge, and support sales through add-ons and upselling.

The role involves handling inquiries, preparing quotes, processing orders in SAP, coordinating deliveries, and maintaining accurate records. Ideal candidates will have strong communication skills, attention to detail, and the ability to adapt to changing daily demands while providing a friendly,

Qualifications

• Assist walk-in customers promptly with plumbing and electrical product selection and purchases.
• Answer customer questions regarding electrical and plumbing products.
• Provide product information and recommendations based on customer needs.
• Prepare quotes, process sales orders, and enter transactions into SAP software.
• Answer incoming phone calls and emails to respond to customer inquiries regarding products, pricing, availability, and order status.
• Identify products based on customer descriptions, applications, or part numbers.
• Work with delivery personnel to coordinate customer deliveries.
• Coordinate with warehouse staff, inside sales employees, and the branch manager to fulfill customer orders accurately and efficiently.
• Handle confidential customer information.
• Release customer order tickets in SAP software.
• Adapt priorities and responsibilities throughout the day in response to changing demands.

Responsibilities

• Assist walk-in customers promptly with plumbing and electrical product selection and purchases.
• Answer customer questions regarding electrical and plumbing products.
• Provide product information and recommendations based on customer needs.
• Prepare quotes, process sales orders, and enter transactions into SAP software.
• Answer incoming phone calls and emails to respond to customer inquiries regarding products, pricing, availability, and order status.
• Identify products based on customer descriptions, applications, or part numbers.
• Work with delivery personnel to coordinate customer deliveries.
• Coordinate with warehouse staff, inside sales employees, and the branch manager to fulfill customer orders accurately and efficiently.
• Handle confidential customer information.
• Release customer order tickets in SAP software.
• Adapt priorities and responsibilities throughout the day in response to changing demands.

Skills

Customer service

Product knowledge

Communication

Time management

Attention to detail

Professionalism

Problem solving

Tools

SAP

Job description

Butler Supply, Inc. is seeking a Plumbing and Electrical Counter Sales Associate to deliver exceptional customer service, leverage product knowledge, and support sales through add-ons and upselling.

The role involves handling inquiries, preparing quotes, processing orders in SAP, coordinating deliveries, and maintaining accurate records. Ideal candidates will have strong communication skills, attention to detail, and the ability to adapt to changing daily demands while providing a friendly,