Plumbing & Drain Technician

Big Brothers Home Services; Salt Lake City (UT); On-site; USD 28,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Opportunities for training and growth

Supportive team environment

Tools, equipment, and resources for QC

Build long-term customer relationships

Job summary

Big Brothers Home Services is seeking a dependable plumbing professional to diagnose, repair, and service residential and commercial plumbing and drain systems. You will inspect issues, clear clogs, perform repairs, and communicate repair options clearly to customers while documenting activities and maintaining safety and quality standards.

The role requires strong technical skills, good customer service, and the ability to work independently while collaborating with the team to ensure reliable

Qualifications

• Experience in plumbing, drain cleaning, or a related skilled trade.
• Strong knowledge of plumbing systems, drain lines, fixtures, and common repair methods.
• Ability to diagnose problems and determine effective solutions.
• Familiarity with industry tools, equipment, and safety practices.
• Strong communication and customer service skills.
• Ability to work independently and manage time effectively.
• Physical ability to perform job duties including lifting, bending, kneeling, and working in confined spaces.
• Valid driver’s license and reliable transportation, if required by the role.

Responsibilities

• Inspect, diagnose, and repair plumbing and drain system issues.
• Clear clogged drains, toilets, sinks, sewer lines, and other plumbing fixtures.
• Use appropriate tools and equipment to troubleshoot and resolve service calls.
• Perform maintenance, repairs, and installations on plumbing components and fixtures.
• Identify leaks, broken pipes, and other system concerns and recommend solutions.
• Communicate clearly with customers regarding findings, repair options, and completed work.
• Document service activities accurately and maintain organized records.
• Follow all safety procedures, company policies, and local codes and regulations.
• Maintain a clean, organized, and professional work area and service vehicle.
• Work collaboratively with team members to support efficient service delivery.

Skills

Plumbing knowledge

Drain cleaning

Customer service

Problem solving

Time management

Physical fitness

Independent work

Tools

Camera inspection equipment

Hydro-jetting equipment

Job description

We are looking for a dependable and detail-oriented professional to join our team and provide high-quality plumbing and drain services to residential and/or commercial customers. In this role, you will diagnose issues, perform repairs, and help ensure systems operate safely and efficiently. The ideal candidate brings strong technical skills, excellent customer service, and a commitment to delivering reliable solutions.

Responsibilities

• Inspect, diagnose, and repair plumbing and drain system issues
• Clear clogged drains, toilets, sinks, sewer lines, and other plumbing fixtures
• Use appropriate tools and equipment to troubleshoot and resolve service calls
• Perform maintenance, repairs, and installations on plumbing components and fixtures
• Identify leaks, broken pipes, and other system concerns and recommend solutions
• Communicate clearly with customers regarding findings, repair options, and completed work
• Document service activities accurately and maintain organized records
• Follow all safety procedures, company policies, and local codes and regulations
• Maintain a clean, organized, and professional work area and service vehicle
• Work collaboratively with team members to support efficient service delivery

Qualifications

• Experience in plumbing, drain cleaning, or a related skilled trade
• Strong knowledge of plumbing systems, drain lines, fixtures, and common repair methods
• Ability to diagnose problems and determine effective solutions
• Familiarity with industry tools, equipment, and safety practices
• Strong communication and customer service skills
• Ability to work independently and manage time effectively
• Physical ability to perform job duties that may include lifting, bending, kneeling, and working in confined spaces
• Valid driver’s license and reliable transportation, if required by the role

Preferred Qualifications

• Prior experience with hydro-jetting, camera inspection, or sewer line work
• Licensure or certification in plumbing or a related field
• Experience working in both residential and commercial environments
• Knowledge of local plumbing codes and permitting requirements

What We Offer

• Competitive compensation
• Opportunities for training and professional growth
• Supportive team environment
• Tools, equipment, and resources needed to perform quality work
• Opportunity to build long-term customer relationships through trusted service

About You

You take pride in solving problems, delivering quality workmanship, and providing a positive customer experience. You are organized, dependable, and able to adapt to a variety of service situations while maintaining a professional attitude. If you enjoy hands-on work and want to contribute to a team that values reliability and excellence, we encourage you to apply.