Plumbing Dispatcher

Aksarben Heating, Air Conditioning, Plumbing; Irving (TX); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Weekly pay via direct deposit

Paid training and onboarding

Insurance after 31 days

Low-cost medical

Dental, vision, HSA/FSA

401(k) with company match

13 days PTO + 8 holidays

Company-paid life insurance

Career growth within national service

Job summary

Rescue Rooter in Irving, TX is seeking an Evening/Weekend Dispatcher to coordinate dispatch for service technicians and manage customer calls. This full-time role requires strong communication, routing, and local geography knowledge to keep schedules aligned with field availability.

Daily duties include guiding field teams, prioritizing requests, and ensuring timely service. The position offers paid training, weekly direct deposit pay, and benefits after eligibility, with opportunities for

Qualifications

• Prior dispatch, scheduling, or call center experience.
• Proficiency in Microsoft Office and multi-line phone systems.
• Familiarity with local geography to support route planning.
• Must report daily to the office (not remote).
• Flexibility to work assigned shifts and weekend rotations as needed.
• Must pass background check and drug screening.

Responsibilities

• Ensure service technicians are dispatched efficiently and customer needs are met promptly.
• Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day.
• Strong communication and local area knowledge are key to success in this role.

Skills

Dispatch experience

Call center experience

Route planning

Office reporting

Weekend schedule flexibility

Tools

Microsoft Office

Multi-line phones

Job description

Company Name

Rescue Rooter

Overview

Evening/Weekend Dispatcher

Pay: $19.00 - $22.00 per hour

Schedule: 10:30 AM-9:00 PM Tuesday, Wednesday, Thursday

6:30 AM -5:00 PM Saturday

Off Days- Friday, Sunday, and Monday

Full-time, year-round work

What We Offer:

• Weekly pay via direct deposit
• Paid training and onboarding
• Insurance is available after 31 days
• Low-cost medical (as low as $5/week)
• Dental, vision, HSA/FSA
• 401(k) with company match
• 13 days PTO + 8 paid holidays
• Company-paid life insurance
• Career growth within a national service network

Responsibilities

Ensure service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role.

Qualifications

What You Need:

• Prior dispatch, scheduling, or call center experience
• Proficiency in Microsoft Office and multi-line phone systems
• Familiarity with local geography to support route planning
• Must report daily to the office (not a remote position)
• Flexibility to work assigned shifts and weekend rotations as needed
• Must pass background check and drug screening

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.