Plumbing Diagnostics Pro - Residential & Light Commercial

Thousand Oaks Plumbing; Westlake Village (CA); On-site; USD 37,000 - 55,000; Full time

Benefits offered by this job

Sign-on bonus eligibility

Job summary

Thousand Oaks Plumbing is seeking an experienced Service Plumber who can diagnose, repair and install plumbing systems with a strong sales orientation. You will use ServiceTitan for dispatching, estimates, invoicing, photos, and payments while delivering clear repair options to customers.

The role emphasizes selling recommended services, maintaining accurate records, and upholding safety and codes. A California driver’s license and proven customer service are essential.

Qualifications

• Experience as a Plumbing Service Technician.
• Strong knowledge of residential plumbing systems and fixtures.
• ServiceTitan proficiency for job management.
• Track record of presenting options and closing work.
• Valid California driver’s license with clean record.

Responsibilities

• Diagnose, troubleshoot, and fix plumbing issues in homes and light commercial sites.
• Complete repairs, replacements, and installations to code and company standards.
• Perform comprehensive system assessments; offer clear repair/replacement options.
• Sell recommended services and upgrades using approved pricing and sales workflows.
• Record estimates, invoices, photos, and detailed notes accurately in ServiceTitan.
• Process on-site payments precisely and securely.
• Maintain an organized truck, tool set, and parts inventory.
• Adhere to safety protocols, company policies, and all applicable plumbing codes.

Skills

Plumbing expertise

Customer communication

Sales skills

Problem solving

Tools

ServiceTitan

Job description

Thousand Oaks Plumbing is seeking an experienced Service Plumber who can diagnose, repair and install plumbing systems with a strong sales orientation. You will use ServiceTitan for dispatching, estimates, invoicing, photos, and payments while delivering clear repair options to customers.

The role emphasizes selling recommended services, maintaining accurate records, and upholding safety and codes. A California driver’s license and proven customer service are essential.