Drainage Solutions Specialist — High Earning & Training

Thousand Oaks Plumbing Services; Thousand Oaks (CA); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Sign-On Bonus

Ongoing training

Job summary

Thousand Oaks Plumbing is seeking a Drainage Solutions Specialist to diagnose and clean drains on residential and commercial jobs. You will use the ServiceTitan platform to manage work orders, customer details, and payments, and you will upsell when appropriate to improve service outcomes.

The ideal candidate will be comfortable with diagnosing broader plumbing issues, maintaining a well-stocked vehicle, and delivering safe, high-quality work while building genuine customer relationships.

Qualifications

• Diagnose drain problems and perform drain cleaning on residential and commercial jobs.
• Comfort using ServiceTitan to organize work orders, customer details, and payments.
• Commitment to safe, high-quality craftsmanship and customer-first solutions.

Responsibilities

• Diagnose drain problems and perform drain cleaning on residential and commercial jobs.
• Use ServiceTitan to manage work orders, customer info, and transactions.
• Recommend additional repairs or improvements when appropriate.
• Collect payments upon completion of service.
• Maintain an organized, well-supplied vehicle.

Skills

Troubleshooting drains

Customer service

Sales/upsell

Education

High school diploma or equivalent

Tools

ServiceTitan

Inspection cameras

Leak detection equipment

Drain cleaning machines

Job description

Thousand Oaks Plumbing is seeking a Drainage Solutions Specialist to diagnose and clean drains on residential and commercial jobs. You will use the ServiceTitan platform to manage work orders, customer details, and payments, and you will upsell when appropriate to improve service outcomes.

The ideal candidate will be comfortable with diagnosing broader plumbing issues, maintaining a well-stocked vehicle, and delivering safe, high-quality work while building genuine customer relationships.