Field Plumbing Diagnostics Technician — Residential & Light Commercial

Thousand Oaks Plumbing Services; Thousand Oaks (CA); On-site; USD 37,000 - 55,000; Full time

Job summary

Qualifications

• Demonstrated experience as a Plumbing Service Technician.
• Strong knowledge of residential plumbing systems and fixtures.
• ServiceTitan proficiency for job management and customer communication.
• Track record of presenting options and closing recommended work.
• Valid California driver’s license with an acceptable driving record per company policy.
• Excellent communicator with outstanding customer service and problem-solving skills.

Responsibilities

• Diagnose, troubleshoot, and fix plumbing issues in homes and light commercial sites.
• Complete repairs, replacements, and installations to code and company standards.
• Perform comprehensive system assessments; offer clear repair/replacement options.
• Record estimates, invoices, photos, and detailed notes accurately in ServiceTitan.
• Process on-site payments precisely and securely.
• Maintain an organized truck, tool set, and parts inventory.
• Adhere to safety protocols, company policies, and all applicable plumbing codes.

Skills

Plumbing service tech

Residential plumbing

ServiceTitan proficiency

Customer communication

Tools

ServiceTitan software

Job description

Earnings: Base pay $27.00–$40.00/hour + commission. OTE: $100k–$135k per year.Sign-on consideration: Experienced service plumbers with a strong sales record may be eligible for a sign-on bonus.Is this you?Do you thrive on solving tough plumbing problems and explaining solutions in plain language?Do you enjoy turning great service into trusted recommendations—and closed sales?Are you fluent with ServiceTitan for dispatching, estimates, invoicing, photos, and payments?Core responsibilitiesDiagnose, troubleshoot, and fix plumbing issues in homes and light commercial sitesComplete repairs, replacements, and installations to code and company standardsPerform comprehensive system assessments; offer clear repair/replacement optionsSell recommended services and upgrades using approved pricing and sales workflowsRecord estimates, invoices, photos, and detailed notes accurately in ServiceTitanProcess on-site payments precisely and securelyMaintain an organized truck, tool set, and parts inventoryAdhere to safety protocols, company policies, and all applicable plumbing codesQualificationsDemonstrated experience as a Plumbing Service TechnicianStrong knowledge of residential plumbing systems and fixturesServiceTitan proficiency for job management and customer communicationTrack record of presenting options and closing recommended workExcellent communicator with outstanding customer service and problem-solving skillsValid California driver’s license with an acceptable driving record per company policyProficiencyYou should be proficient in: PlumbingEqual Employment OpportunityWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.