PLM Systems Administrator: Siemens CAD & NX

Zipline; South San Francisco (CA); On-site; USD 108,000 - 132,000; Full time

Job summary

Zipline is seeking an experienced engineer to own the day‑to‑day health, administration, and configuration of our Siemens PLM and CAD ecosystem. You will work with Engineering, IT, Operations, and Siemens to keep critical workflows reliable and productive.

You will triage issues, coordinate with partners, perform root‑cause analyses, and implement preventative fixes to reduce recurring incidents. Strong collaboration and documentation skills are essential.

Qualifications

• Experience supporting enterprise engineering applications in a manufacturing or product-development environment.
• Strong understanding of PLM concepts, CAD/CAE workflows, and engineering toolchains.
• Hands‑on experience administering Teamcenter and NX, or comparable engineering applications, including user access and configuration management.
• Working knowledge of cloud‑based environment management, authentication systems, and enterprise identity‑management concepts.
• Experience using ticketing systems, change‑management processes, and technical documentation to manage operational work.
• Ability to prioritize concurrent engineering support needs while communicating clearly with technical and nontechnical partners.
• Comfort participating in on‑call or critical‑issue response for business‑impacting engineering‑system incidents.

Responsibilities

• Own operational health, availability, administration, and application configuration for Zipline’s Siemens PLM and CAD ecosystem.
• Monitor application health, triage production issues, coordinate recovery, and meet established service expectations for engineering support requests.
• Coordinate directly with Siemens and development partners to resolve issues, track progress, and drive to timely resolutions.
• Investigate recurring incidents through root‑cause analysis and deliver preventative fixes that reduce repeat support volume.
• Administer user provisioning, role changes, license allocation, access reviews, and software‑license utilization.
• Maintain development, test, and production environments; functionally validate configuration changes before controlled production promotion.
• Coordinate maintenance, patches, and upgrades with users, infrastructure, identity, networking, security, and vendors to minimize disruption.
• Maintain runbooks, knowledge articles, and operating procedures; use support trends to prioritize reliability and workflow improvements.

Skills

PLM concepts

CAD workflows

NX Teamcenter

Cloud environment management

Identity management

Ticketing systems

Change management

Documentation

Cross-functional communication

On-call readiness

Tools

Teamcenter

NX

Cloud platforms

Job description

Zipline is seeking an experienced engineer to own the day‑to‑day health, administration, and configuration of our Siemens PLM and CAD ecosystem. You will work with Engineering, IT, Operations, and Siemens to keep critical workflows reliable and productive.

You will triage issues, coordinate with partners, perform root‑cause analyses, and implement preventative fixes to reduce recurring incidents. Strong collaboration and documentation skills are essential.