CAD/ PLM Analyst

Insight Global; New London (CT); On-site; USD 95,000 - 115,000; Full time

Job summary

Insight Global in the United States is seeking a CAD/PLM Business Analyst to provide end-to-end visibility, oversight, and coordination for CAD/PLM trouble tickets across value streams. This role ensures issues are identified and tracked, and corrective actions are embedded in processes and documentation to improve stability and user experience.

The ideal candidate will partner with Business and IT SMEs, Value Stream Managers, and Siemens POC to drive resolution and reduce recurring incidents

Qualifications

• Experience with CAD/PLM systems and associated processes.
• Strong analytical, organizational, and communication skills
• Ability to work across multiple Business and IT teams and drive actions without direct authority
• Demonstrated capability in issue triage, root‑cause analysis, and operational problem‑solving

Responsibilities

• Provide end-to-end visibility, oversight, and coordination for CAD/PLM trouble tickets across value streams.

Skills

CAD/PLM systems

Analytical skills

Cross-functional collaboration

Issue triage & root-cause analysis

Communication skills

Job description

• Experience with CAD/PLM systems and associated processes
• Strong analytical, organizational, and communication skills
• Ability to work across multiple Business and IT teams and drive actions without direct authority
• Demonstrated capability in issue triage, root‑cause analysis, and operational problem‑solving

Nice to Have Skills & Experience

• Prior experience with Siemens products

Job Description

The CAD/PLM Business Analyst is responsible for providing end‑to‑end visibility, oversight, and coordination for CAD/PLM trouble tickets across value streams. This role ensures systemic issues are accurately identified, root causes are driven to resolution, and corrective actions are incorporated into enterprise processes, documentation, and knowledge repositories. The individual will partner closely with Business and IT SMEs, Value Stream Managers (VSMs), and the Siemens POC to support system stability, reduce recurring issues, and improve user experience.