PLM Support Lead

Capgemini; Richmond (VA); Hybrid; USD 82,082 - 193,440; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision coverage

Retirement savings plans (401(k))

Life and disability insurance

Employee assistance programs

Job summary

Capgemini Engineering is seeking a PLM Support Lead to drive ENOVIA/3DEXPERIENCE administration, optimization, and integration for global teams. You will design scalable PLM solutions, partner with stakeholders, and ensure data integrity and performance across interfaces.

The role requires 7+ years in ENOVIA/3DEXPERIENCE, expertise in SAP/ERP/Salesforce integration, and strong scripting capabilities. Hybrid Richmond, VA based with a comprehensive benefits package.

Qualifications

• 7+ years of experience supporting, administering, and implementing ENOVIA/3DEXPERIENCE PLM solutions.
• Strong expertise in platform configuration, customization, widget development, and document management.
• Experience integrating PLM with SAP, ERP, Salesforce, BIOVIA and other business systems using APIs/SOAP/XML.
• Proficiency in Java, JavaScript, SQL, Tcl and related technologies to automate processes.
• Experience with Git, Azure DevOps and DevOps practices.
• Strong analytical, troubleshooting, and communication skills for stakeholder management.

Responsibilities

• Lead the support, administration, and continuous improvement of the ENOVIA/3DEXPERIENCE platform, ensuring stability and performance.
• Partner with stakeholders, engineering teams, and end users to gather and document requirements aligning with objectives.
• Design and implement scalable 3DEXPERIENCE solutions; integrate with SAP, ERP, Salesforce, BIOVIA and other systems.
• Develop and execute testing strategies, including validation, defect resolution, and user acceptance testing.
• Provide expert-level user support, training, and change management guidance to maximize adoption.
• Collaborate with cross-functional teams on releases, version control, and DevOps processes.

Skills

ENOVIA/3DEXPERIENCE PLM

Platform configuration

Customization

Widget development

Documentation management

Change management

Configuration management

Testing strategies

Training & support

Stakeholder management

Tools

SAP

ERP systems

Salesforce

BIOVIA

XML

APIs

SOAP services

Java

JavaScript

SQL

Tcl

Git

Azure DevOps

Job description

# PLM Support LeadMcleanApply for this job* Permanent* Experienced Professionals* Architecture* ID 518309-en\_USAt Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.## LocationThis is a remote/hybrid position based in Richmond, VA.## About the Job You’re ConsideringAre you passionate about driving digital transformation across the product lifecycle and enabling engineering excellence through innovative PLM solutions?We are seeking a PLM Support Lead to lead the support, administration, enhancement, and optimization of the ENOVIA/3DEXPERIENCE platform, ensuring a stable, scalable, and high-performing environment for global business and engineering teams.In this role, you will serve as a trusted partner to stakeholders, translating business requirements into effective PLM solutions while ensuring seamless integration across enterprise systems and product development processes.## Your Role* Lead the support, administration, and continuous improvement of the ENOVIA/3DEXPERIENCE platform, ensuring system reliability, data integrity, and optimal user experience.* Partner with business stakeholders, engineering teams, and end users to gather, analyze, and document functional and technical requirements that align with organizational objectives.* Design, configure, and implement scalable 3DEXPERIENCE solutions by leveraging out-of-the-box capabilities and developing customized solutions when business requirements demand.* Drive system integrations between 3DEXPERIENCE and enterprise applications such as SAP, BIOVIA, Salesforce, ERP platforms, and other business-critical systems through APIs, SOAP services, and interface development.* Develop and execute comprehensive testing strategies, including test planning, validation, defect resolution, and user acceptance testing, to ensure high-quality solution delivery.* Provide expert-level user support, troubleshooting, training, and change management guidance to maximize platform adoption and operational effectiveness.* Collaborate with cross-functional teams to manage system enhancements, releases, version control, DevOps processes, and continuous innovation initiatives that improve productivity and business performance.## Your Skills and Experience* 7+ years of experience supporting, administering, and implementing ENOVIA/3DEXPERIENCE PLM solutions, with a strong understanding of product lifecycle management principles and best practices.* Strong expertise in platform configuration, customization, widget development, business administration, document management, change management, and configuration management within PLM environments.* Hands-on experience integrating PLM platforms with enterprise applications such as SAP, ERP systems, Salesforce, BIOVIA, and other business systems using APIs, SOAP services, XML, and related integration technologies.* Proficiency in programming and scripting languages such as Java, JavaScript, SQL, Tcl, and other technologies used to develop custom solutions and automate business processes.* Experience with source code management, Git, version control, Azure DevOps, and DevOps practices supporting application development, deployment, and operational excellence.* Strong analytical, troubleshooting, and problem-solving capabilities, with the ability to resolve complex technical and functional issues while maintaining high levels of customer satisfaction.* Excellent communication, stakeholder management, and training skills, with the ability to effectively collaborate with technical teams, business users, product management, design engineering, and leadership stakeholders.The base compensation range for this role in the posted location is: $82,082 - $193,440/yearCapgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.It is not typical for candidates to be hired at or near the top of the posted compensation range.In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:* Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave* Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)* Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)* Life and disability insurance* Employee assistance programs* Other benefits as provided by local policy and eligibilityImportant Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.DisclaimersCapgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law