PLM Analyst II

BISSELL, Inc.; Grand Rapids, Northern (MI, KY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

BISSELL, Inc. is seeking a PLM Analyst focused on PTC Windchill and Oracle databases to translate business needs into technical PLM solutions. You will coordinate outside contractors, oversee configuration, data integrity, and reporting, and ensure Windchill supports evolving processes.

You will collaborate with engineering, IT, and QA teams to optimize workflows, provide user training, and maintain documentation. Proficiency in Java, JSP, APIs, and Oracle is expected.

Qualifications

• Bachelor degree or equivalent experience in engineering, IT systems, or CS.
• 3-5 years of professional PLM experience with configuration, implementation, and support.
• Focus on PLM systems and Windchill with Oracle databases.

Responsibilities

• Gather and translate business requirements for PLM solutions.
• Configure PLM objects, attributes, lifecycles, workflows, and access controls.
• Provide second-level user support for PLM, CAD, and simulation, and develop user trainings.
• Develop and maintain PLM/CAD configuration docs and guides.
• Assist in process and system improvements within Windchill.
• Participate in test planning for new functionalities, configurations, and bug fixes.
• Coordinate external contractors: requirements, designs, timelines, and deliverables.
• Review contractor-developed solutions and integrations (Java, JSP, APIs).
• Support Oracle database data extraction, manipulation, and reporting with contractors.
• Help maintain PLM integrations with other systems and monitor performance.
• Establish code versioning and deployment best practices with contractors.

Skills

PLM experience

Windchill architecture

Python/Java/Node.JS

APIs

DevOps

Git/GitHub

Engineering software integration

HTML/CSS/web services

Troubleshooting

Agile

Contractor coordination

Education

Bachelor Degree or equivalent experience

Engineering/IT Systems/Computer Science concentration

Tools

Windchill

Oracle

Python

Java

Node.JS

APIs

Git

GitHub

Job description

Overview

We are looking for a highly motivated and detail-oriented PLM Analyst with a focus on PTC Windchill and Oracle databases. This role is for an individual ready to take on significant responsibility in supporting our product lifecycle management system. You will be responsible for translating complex business needs into effective technical solutions, with a primary focus on the coordination and technical oversight of outside contractors. You'll ensure our Windchill system optimally supports evolving business processes and robust data management, leveraging your understanding of its Oracle database foundation.

Responsibilities

• Requirements Gathering & Documentation: Assist in gathering business requirements from various departments (engineering, manufacturing, quality) and translating them into clear, detailed specifications for PLM solutions.
• System Configuration Support: Support the configuration of PLM by assisting with object types, attributes, lifecycles, workflows, and access control policies.
• User Support & Training Leadership: Provide second-level support to PLM, CAD and Simulation end-users, diagnose and resolve complex issues, and take ownership of developing and delivering comprehensive user training programs. Understand when to escape issues to BISSELL IT when needed.
• Documentation & Knowledge Management: Develop and maintain documentation for PLM and CAD configurations, custom developments, and user guides.
• Process Analysis Support: Help identify opportunities for process improvements and system enhancements within the Windchill environment.
• Testing & Validation: Participate in developing and executing test plans for new functionalities, configurations, and bug fixes to ensure solutions meet business requirements.
• Contractor Coordination: Serve as the primary point of contact for external technical contractors working on customizations, developments, and integrations. This includes communicating requirements, reviewing technical designs, and ensuring deliverables meet specifications and timelines.
• Technical Oversight (with Contractor): Assist in reviewing and understanding custom solutions, extensions, and integrations for PLM developed by contractors, primarily using Java, JSP, and APIs.
• Database Interaction Support: Work with Oracle databases to support data extraction, basic manipulation, and reporting, in coordination with technical contractors for more complex SQL tasks.
• Reporting & Data Integrity: Assist in the development and validation of custom reports and dashboards, collaborating with contractors to ensure data accuracy, consistency, and meaningful insights from data.
• Integration Support: Support the maintenance of integrations between PLM and other enterprise systems, working closely with contractors on development and troubleshooting.
• Performance Monitoring Assistance: Help monitor PLM system performance and report potential issues to technical contractors for resolution.
• Version Control & Deployment Support: Establish best practices in managing code versions and deployment processes, in collaboration with contractors.
• May be required to perform other duties as assigned.

REQUIRED EXPERIENCE/EDUCATION

• Degree minimum: Bachelor Degree or equivalent experience
• Specific concentration: Engineering, IT Systems, or Computer Science
• Experience level: 3-5 years of professional experience with a strong focus on PLM systems. This includes hands-on experience with PLM software configuration, implementation, and support.

SPECIALIZED TRAINING/EDUCATION PREFERRED

• 1 to 3 years experience using PTC Suite of products or other PLM systems.
• 1 to 3 years experience with maintaining and/or integrating Engineering software systems
• 1 to 3 years of experience with Application Development using Python, Java, Node.JS, or equivalent
• 1 to 3 years of experience with Oracle, SQL, or equivalent databases
• 1+ years of experience with API’s, API Gateways, and Integration management
• 1+ years of experience with DevOps
• 1+ years of experience with Git, GitHub etc.

SKILLS REQUIRED

• Consumer durable goods or Consumer Electronics industry experience
• PLM Experience
• Knowledge of Windchill architecture
• Simulation or other Engineering software maintenance or integration
• Familiarity with HTML, CSS, and web services (SOAP, REST)
• Experience troubleshooting application issues
• Strong exposure to collaborative engineering methodologies: (e.g. agile, code reviews, etc.)
• Network connectivity
• Desktop Support skills
• Microsoft Office

BISSELL is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law