PLC and Controls Engineer

Infinite Resource Solutions, LLC; Cleveland (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading engineering firm in Cleveland seeks a Senior Instrumentation and Controls Engineer to support various client accounts. Responsibilities include the maintenance and enhancement of control systems for 24/7 operations, incident response, and system upgrades. Candidates should have an Associate’s Degree in a relevant program, a proven track record in service support, and experience with technologies such as BACnet and HVAC systems. This full-time position demands flexibility in working conditions, including travel and on-call duties.

Qualifications

• Proven track record in service and support operations in a 24/7 environment.
• Experience with multiple control systems and technologies.

Responsibilities

• Perform inspections, maintenance, and updates of control systems.
• Respond to system incidents and manage escalated issues.
• Assist in system startup and ensure operational efficiency.

Skills

Service support operations

Control systems maintenance

Incident response

HVAC systems understanding

Education

Associate’s Degree in mechanical or electrical program

Tools

BACnet

FactoryTalk Suite

RS Logix/Studio 5000

Job description

Senior Instrumentation and Controls Engineer

Primarily responsible for various service and support functions around the clock across multiple client accounts. This role typically involves implementation, maintenance, and enhancement of control systems to ensure 24/7 facilities operations. A secondary responsibility is to support project teams designing and implementing customer building automation projects.

Overview

Service and Support

• Perform regular inspections, maintenance, and software updates of control systems
• Identify and address system malfunctions or inefficiencies promptly
• Implement system upgrades and enhancements to improve efficiency and performance
• Continuously monitor service and support channels, including phone lines, email, chat, and ticketing systems
• Track service metrics, performance indicators, and key performance indicators (KPIs) to identify issues and trends
• Respond to incidents, outages, and service disruptions promptly
• Manage shift schedules and workload distribution to meet service demands and effectively ensure 24/7 coverage
• Act as a point of contact for escalated issues and complex customer inquiries
• Collaborate with technical teams to resolve critical incidents quickly and efficiently
• Develop incident response protocols and ensure they are followed

Instrumentation & Electrical Design

• Create instrument lists by examining P&ID drawings
• Compile submittal and procurement documentation for controls and instrument hardware
• Provide technical support for panel fabrication technicians

System Design and Configuration

• Participate in customer design review meetings
• Assemble development system using project hardware and computers
• Configure user interface and HMI screens
• Configure DDC, PLC and/or DCS control algorithms
• Draft system documentation from templates
• Assist in customer demonstrations and acceptance testing
• Configure networks to interface with equipment

Onsite System Startup

• Works in a supervised role and/or with a team at a customer site
• Install project software and configuration onto site systems
• Participate in point‑to‑point loop checks
• Perform instrumentation and software calibration and tuning
• Participate in functional tests of all systems
• Program field modifications as required
• Assist with developing commissioning test plans and documentation updates/redlines
• Assist with developing training documentation/presentation on operations and maintenance of system

Working Conditions

• Requires on‑call rotation to address critical system issues outside regular working hours
• Duty schedule includes on‑call rotation, Monday‑Thursday regular hours after rotation, and full regular hours offset by month
• Role requires travel to different facilities for installation, maintenance, or troubleshooting
• May include working nights, weekends, and holidays

Qualifications

• Proven track record as a Service Specialist and experience in service and support operations in a 24/7 environment
• Associate’s Degree in approved mechanical or electrical program, or proper background as determined by interview

Technical Experience (One or more of the following technologies)

• Distech
  • Experience with BACnet and LON Distech controllers, Eclypse Controllers
• Johnson Controls
  • Facility Explorer or Metasys controllers
• Siemens
  • Experienced with Apogee (PXC), Talon Controllers, DXR controllers, Desigo CC or Insight
• Rockwell
  • FactoryTalk Suite, RS Logix/Studio 5000, familiarity with PlantPAx DCS
• Knowledge of Kepware OPC server, ThinManager, VMware is preferred

HVAC Experience Preferred

• Basic understanding of HVAC systems in large building automation systems
• Understanding of sequence of operations and P&IDs for HVAC and plant utilities
• Experience with functional testing, including the ability to create, maintain, and execute test plans
• Experience with specifying instrumentation and control valves for HVAC systems

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Manufacturing

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