Playmaker

Play Playground Nashville, LLC; Nashville (TN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Flexible scheduling

Training & growth

Team experiences & venue perks

Discounted parking

Medical, dental, and vision coverage

Paid time off

Voluntary benefits (401(k), etc.)

Job summary

Play Playground Nashville, LLC in Nashville, TN is seeking a Playmaker to welcome guests, explain game rules, and demonstrate gameplay with enthusiasm. You will monitor attractions, ensure a safe environment, manage queues, and reset play areas between groups to keep experiences running smoothly.

The role emphasizes guest communication, teamwork, and adaptability to changing venue volume. Competitive hourly pay, full-time schedule, and opportunities for growth are offered.

Qualifications

• Onboarding completion and role-readiness assessment completed as required by company.
• Ability to communicate professionally with guests and team members.
• Ability to monitor safety standards and follow company procedures.
• Ability to adapt to changing business needs and venue volume.

Responsibilities

• Greet guests and explain activities with enthusiasm.
• Monitor attractions and equipment to maintain a safe and engaging environment.
• Manage guest queues and reset play areas between groups.
• Collect and relay guest feedback and operational concerns to the team.

Skills

Guest communication

Team collaboration

Safety awareness

Adaptability

Education

High school diploma

Job description

Based in Nashville, TN | Hiring: Playmaker

Pay: $20 an hour

Schedule: Full-Time

Why This Role Matters:

Every action you take in this role makes a difference; to our customers, our team, and your own career growth.

Benefits You'll Enjoy:

• Flexible scheduling where business needs allow
• Training, recognition, and internal growth opportunities
• Access to Play Playground team experiences, discounts, and venue perks (when available)
• Discounted parking rates

• Medical, dental, and vision coverage for eligible team members
• Paid time off (PTO)
• Voluntary benefits (401(k) plan, dental, vision, etc.)

WHAT YOU'LL DO:

As a Playmaker, you'll spend your day at the center of the action, welcoming guests with enthusiasm and helping them jump into unforgettable experiences. You'll explain game rules, demonstrate gameplay, answer questions, and ensure everyone feels confident and excited to participate. Throughout your shift, you'll monitor attractions and equipment, help maintain a safe and engaging environment, manage guest queues, reset play areas between groups, and assist with changing operational needs as venue traffic fluctuates. You'll work closely with your teammates to keep experiences running smoothly, communicate guest feedback and operational concerns, document incidents when necessary, and help ensure every guest leaves with memories worth talking about.

OUR STORY: PLAY PLAYGROUND NASHVILLE

Get ready to play like never before! In a world that's becoming increasingly more online and disconnected, Play Playground is where children and adults come for real-world fun and adventure. Our immersive entertainment destination combines larger-than-life interactive games, exciting challenges, and a vibrant atmosphere, making this a go-to destination for big celebrations and fun nights out on the town!

WHO WE'RE LOOKING FOR:

• Successful completion of company-required onboarding, training, and role-readiness assessment
• Ability to communicate professionally with guests and team members
• Ability to monitor safety standards and follow company procedures
• Ability to adapt to changing business needs and venue volume

Preferred Qualifications: A high school diploma or equivalent is preferred unless otherwise required by law, licensing, or a collective bargaining agreement. Prior experience in hospitality, entertainment, attractions, customer service, or a related field is preferred; however, entry-level candidates may be considered when appropriate.