PLAYERS SERVICES STAFF

Wolf by Vanderpump Scottsdale; Branson (MO); On-site; USD 20,664 - 27,552; Part time

Job summary

A golf club in Branson is seeking a Player's Service Staff member to provide exceptional service to golfers on the Ozark Mountain course. Responsibilities include greeting guests, assisting with equipment, maintaining golf carts, and providing information about the course. This role requires a passion for golf, strong communication skills, and the ability to work flexible hours. Join a team dedicated to creating amazing experiences for every guest.

Qualifications

• A passion for golf and customer service.
• Experience in customer service or golf operations preferred.
• Ability to work flexible hours including weekends and holidays.

Responsibilities

• Greet members and guests with a warm, welcoming attitude.
• Assist golfers with their equipment.
• Ensure golf carts are clean and well-maintained.
• Monitor the driving range and manage range balls.
• Provide information about the course and amenities.

Skills

Customer service

Communication skills

Teamwork

Problem-solving

Job description

Overview

At Branson Hills Golf Club, you'll be the first and last point of contact for our golfers, ensuring they have an unforgettable experience on our stunning, Ozark Mountain course. As a Player's Service Staff member, you’ll provide top-notch service while maintaining the smooth operation of our golf services.

Responsibilities

• Greet members and guests with a warm, welcoming attitude, providing exceptional service from arrival to departure.
• Assist golfers with their equipment, including loading and unloading golf bags, cleaning clubs, and preparing carts.
• Ensure golf carts are clean, well-maintained, and fully stocked with necessary supplies.
• Monitor the driving range, ensuring range balls are collected, cleaned, and properly distributed.
• Provide information about the course, amenities, and any special events or promotions to enhance the golfer’s experience.
• Maintain a neat and organized work area, including the cart barn, bag drop, and surrounding areas.
• Take on additional duties as assigned by management to support the smooth operation of the golf course.

Requirements

• A passion for golf and providing outstanding customer service.
• Previous experience in customer service or golf operations is preferred, but not required.
• Strong communication skills and a positive, team-oriented attitude.
• Ability to work flexible hours, including early mornings, weekends, and holidays.
• A proactive approach to problem-solving and a keen eye for detail.
• Physical stamina to handle outdoor tasks, including lifting and transporting golf bags.

Join HCW Hospitality

At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that’s committed to making every moment count.

HCW Hospitality is proud to be an equal opportunity employer, committed to fostering an inclusive and diverse workplace.