Golf Outside Operations

Paycom - ATS; Haverhill (MA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical, physical, and mental health

Life insurance

401k matching

Paid time off

Job summary

Southworth is seeking a Golf Outside Operations team member in HAVERHILL, MA to join our seasonal staff. You will greet golfers, help with loading bags, maintain the practice area, and coordinate cart distribution while upholding our friendly, high-service standards.

You should have a high school diploma, exceptional customer service, knowledge of golf etiquette, and the physical ability to lift bags and stand for long periods.

Qualifications

• High school diploma or equivalent.
• Exceptional customer service and friendly demeanor.
• Strong knowledge of golf etiquette and rules.
• Physical ability to lift/carry golf bags and stand for extended periods.
• Willingness to work weekends/holidays.

Responsibilities

• Greet and welcome golfers, providing a warm introduction to the club.
• Assist golfers with loading/unloading golf bags from carts.
• Maintain the practice area by replenishing balls and keeping it clean.
• Coordinate golf cart distribution and collection.
• Monitor pace of play and encourage timely rounds.
• Keep staging area neat with tees, scorecards, pencils.
• Assist with tournament/event setup and course markings.
• Report maintenance needs and ensure course is in top condition.
• Maintain cleanliness of facilities including restrooms and common areas.
• Support Pro Shop with feedback, events, and sales when needed.
• Ensure compliance with club policies for a safe environment.

Skills

Exceptional customer service

Excellent communication

Golf etiquette knowledge

Weekend/holiday availability

Education

High school diploma or equivalent

Tools

Golf cart operation

Job description

Job Details

• Job Location: HAVERHILL, MA 01830
• Position Type: Seasonal
• Education Level: Not Specified
• Salary Range: $15.00 - $16.50 Hourly
• Travel Percentage: None (Designated in-person/on location)
• Job Category: Other, Celebrate Life, the Southworth Way

The Company

Welcome to Southworth. We own and operate a growing portfolio of premier private communities, each offering inspired environments and locations. Our dedication to hospitality and endless activities for the entire family ensures our members experience a world at play like never before. With a solid reputation for stability, integrity, and innovation, Southworth's clubs and communities provide exceptional locations where our members can truly live life at ease. Our dedicated team members play a crucial role in elevating the experience for our members, residents, guests, and fellow team members. We encourage all our team members to be and belong by providing a wide array of benefits, engagement programs, unique perks, discounts, and, of course, a lot of fun!

The Benefits

We are proud of our "family company" roots and understand everyone has a unique set of needs: we want to support you as best we can so you can live your best life with us. We offer a comprehensive benefits package that includes competitive options for medical, physical, and mental health and wellness, life insurance, 401k matching, paid time off, and more.

Grow with us!

The sky is the limit for talented, driven individuals. With our ever-expanding portfolio, we offer opportunities to learn, grow, and thrive. We look forward to growing together.

Be YOU with us!

At Southworth, we are working to redefine the country club. We seek talent from a diverse range of backgrounds, experiences, and cultures to ensure an innovative edge. Here, diversity is a driver of our success.

The Opportunity

As a member of the Golf Outside Operations team, you will play a pivotal role in providing an exceptional experience for our members and guests. Your role will involve ensuring the smooth functioning of the golf course and its surroundings, contributing to the overall ambiance of our club.

Duties and Functions

• Greet and welcome golfers, providing them with a warm and friendly introduction to the club.
• Assist golfers with loading and unloading their golf bags from carts, ensuring their equipment is handled with care.
• Maintain the practice area by replenishing golf balls, maintaining cleanliness, and ensuring a safe environment.
• Coordinate golf cart distribution and collection, ensuring they are clean, charged, and ready for use.
• Monitor the pace of play on the course, encouraging groups to maintain an appropriate speed and addressing any concerns.
• Keep the staging area organized, neat, and well-stocked with golf accessories such as tees, scorecards, and pencils.
• Assist with tournament and event setup, including signage, special course markings, and other requirements.
• Perform regular checks of the course to ensure it is in optimal playing condition, reporting any maintenance needs to the appropriate department.
• Maintain cleanliness and orderliness of the golf facility, including restrooms and common areas.
• Provide assistance to the Pro Shop by conveying customer feedback, promoting club events, and assisting with sales when needed.
• Ensure compliance with club policies and rules, fostering a safe and enjoyable golfing environment.

Qualification Standards

• High school diploma or equivalent.
• Exceptional customer service skills with a friendly and approachable demeanor.
• Strong knowledge of golf etiquette and rules.
• Physical ability to lift and carry golf bags, bend, stoop, and stand for extended periods.
• Excellent communication skills to interact effectively with members, guests, and colleagues.
• Ability to work weekends, holidays, and varied shifts as needed.
• Previous experience in a customer-facing role, preferably within a golf or hospitality environment.
• Familiarity with golf cart operation and basic maintenance is a plus.

Note: This job description is intended to convey information essential to understanding the scope of this position. It is not an exhaustive list of responsibilities, and additional tasks may be assigned based on operational needs.