Players Club Concierge

Paycom; Wyandotte (OK); On-site; USD 17,000 - 25,000; Full time

Job summary

Indigo Sky Casino in Wyandotte, OK is seeking a full-time Guest Services Associate to greet players and assist with club accounts. You will provide member services, maintain knowledge of the rewards program, and support events.

The role requires a high school diploma or GED, strong communication and customer service skills, and the ability to work swing shifts, nights, weekends and holidays. Prior casino tracking system experience is a plus.

Qualifications

• GED or high school diploma required.
• Previous customer service experience preferred.
• Experience with casino tracking systems is a plus.

Responsibilities

• Greets and assists customers with their player's club card.
• Provide club member services and maintain knowledge of the club program and tracking system.
• Assist with special events and promotions.
• Attend staff meetings as scheduled.

Skills

Customer service

Communication skills

Problem solving

Learning ability

Education

GED or high school diploma

Tools

Casino tracking systems

Job description

Indigo Sky Casino in Wyandotte, OK is seeking a full-time Guest Services Associate to greet players and assist with club accounts. You will provide member services, maintain knowledge of the rewards program, and support events.

The role requires a high school diploma or GED, strong communication and customer service skills, and the ability to work swing shifts, nights, weekends and holidays. Prior casino tracking system experience is a plus.