Player Services Cashier

Cowlitz Indian Tribe; Ridgefield (CT); On-site; USD 36,000 - 60,000; Full time

Job summary

Cowlitz Indian Tribe is seeking a Chip Banker to balance tills, handle chip and ticket transactions, and support Gaming operations. You will enroll guests in the Player Rewards program, assist patrons, and ensure accurate cash handling throughout shifts.

The role requires strong integrity, professional interaction with the public, and the ability to work in a fast-paced casino environment, including nights and weekends on a grave shift.

Qualifications

• High School Diploma or GED or equivalent.
• Basic computer input skills; money handling experience preferred.
• Ability to stand for extended periods.
• Strong written and verbal skills.
• Must be capable of interacting with the public in a highly professional manner.

Responsibilities

• Balance till/bank daily and record transactions.
• Enroll and service guests with Player Rewards program.
• Distribute monies to guests and process transactions.
• Maintain confidentiality and protect bank assets.
• Verify daily drops and balance reports.
• Perform other related duties as assigned.

Skills

Money handling

Customer service

Verbal communication

Written communication

Stamina

Organizational skills

Flexibility

Education

High School Diploma / GED

RED

FHD

Tools

Basic computer input skills

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

Pledge for Success:

We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Primary Duties and Responsibilities:

Responsible for balancing a till/bank daily. Executes and records transactions. such as but not limited to; chip redemption, slot vouchers and cashing negotiable transactions in support of Gaming operations. Enrolls and services guest with Player Rewards program.

Primary Duties and Responsibilities:

• Adhered to all departmental and property policies and procedures.

• Consistently interacts with guests, encouraging membership in Rewards Card programs, rewarding patrons for play, and effectively handling questions/problems.

• Distributes monies to guests via Slot Ticket redemption, chip redemption, and check cashing.

• Processes monetary transactions for other departments.

• Ensures that all transactions are completed in an efficient and accurate manner.

• Responsible for securing the integrity of assigned assets.

• Maintains the accountability of company funds in accordance with Internal Controls and Gaming Commission Rules and Regulations.

• When working as the Chip Banker, he/she is responsible for the accountability of the chips in the Casino.

• The Chip Bank will receive and process chip transfers to and from other banks and windows.

• This bank will also receive Table Credits and issue Table fills to the pits.

• Handles large amounts of money and maintains accountability over assigned bank.

• Protects and preserves the bank assets including accounting for documenting and verifying the accuracy of all incoming and outgoing currency, coin, tokens, chips, cash, etc.

• Verifies the daily drops for the Count Room.

• Maintains cage equipment.

• Runs necessary reports to balance.

• Completes all necessary paperwork according to procedure.

• Maintains strict confidentiality in all company matters.

• Performs other related duties as assigned.

Minimum Qualifications:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• Basic computer input skills. Previous money handling experience preferred.
• Ability to stand for extended periods of time.
• Organizational skills are required as well as strong written and verbal skills.
• Must be capable of interacting with the public in a highly professional and positive manner.
• Must be able to work in a fast paced and often crowded/noisy environment
• Must be able to work various shifts and flexible hours, including nights, weekends, holidays and overtime, as needed.
• Must be willing to work in a smoking environment when on the casino floor
• Ability to lift 20 lbs.

Shift Hours: 8:00 p.m. to 8:00 a.m. Weekends and Holidays Required

Work Shift:

Grave (United States of America)

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