PLAYER SERVICES ASSISTANT SHIFT MANAGER

Cactus Petes Resort Casino; Jackpot (NV); Sur place; USD 47 000 - 63 000; Plein temps

Avantages offerts par ce poste

$1,000 Sign-On Bonus

Résumé du poste

Cactus Petes Resort Casino is seeking a lead Casino Services professional to oversee payroll, cash handling, scheduling, and internal controls. You will maintain guest service excellence and lead a diverse team across Casino Services divisions.

Qualifications include two years in casino roles with supervisory experience, plus a High School Diploma or GED and preferably an Associate’s degree in business-related fields. Full-time position with opportunities for growth.

Qualifications

• Prior cash handling experience is required.
• English reading/writing is required.
• Minimum two years of casino experience with at least one year in casino Cage or Casino Services or Players Club and one year of supervisory experience.

Responsabilités

• Oversee the entire Casino Services operation including payroll, cost control, scheduling of cashiers, compliance with internal controls and regulations.
• Maintain high level of guest service in all duties performed.
• Provide leadership to all Casino Services Team Members and coach them for improved performance.

Connaissances

Cash handling

English literacy

Supervisory experience

Formation

High School Diploma or GED

Associate’s degree in Business, Finance, Hospitality or similar

Outils

POS

Data entry

Microsoft Programs

Windows

Internet

Description du poste

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• This position qualifies for a $1,000 Sign‑On Bonus. This bonus is not valid for any former Cactus Petes team members or current team members.
• Safeguard company assets. Oversee entire Casino Services operation including payroll, cost control, scheduling of cashiers, compliance of internal controls, state and federal regulations. Maintain a high level of guest service in all duties performed .
• Must maintain the strictest confidence of any and all confidential information disclosed by any Cactus Petes entity.
• Adhere to established department and property policies and procedures regarding guest service standards.
• Coach, monitor , and develop team members for improved performance.
• Issuing timely performance evaluations on subordinates and offering guidelines and resources to achieve goals.
• Responsible for the movement and protection of company funds.
• Maintain communication with all departments, Team Members and guests to ensure positive experiences.
• Schedule staff based on business demand.
• Oversee credit and collection functions of Casino Services.
• Maintain a high level of personal integrity and moral conduct free of questionable association.
• Maintain a neat, clean and professional appearance.
• May perform duties in any functional area of the Casino Services department.
• Provide leadership to all Casino Services Team Members.
• Provide consistent positive counseling to all Casino Services Team Members.
• Make a positive contribution to the development of Casino Services Team Members and the department as a whole.
• Implement and maintain a working knowledge of the Cactus Petes, System of Internal Controls as well as Federal Currency Transaction Reporting Laws as they pertain to casinos.

BRING US YOUR BEST.

• Prior cash handling experience required .
• Prior experience with computer required . Experience with POS, data entry, Microsoft Programs, Windows, and internet preferred.
• Must be able to read, write and understand English.
• Ability to add, subtract, multiply, and divide in all units of m easure, using whole numbers, and decimals.
• High School Diploma or GED required .
• Associate’s degree in Business , Finance, Hospitality or similar area preferred.
• Minimum of two (2) years Casino experience and a minimum of one (1) year in the casino Cage or Casino Services or Player’s Club with one (1) year of supervisory experience.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

FOLLOW US.

We're changing entertainment.

Equal Opportunity Employer

STARTING SALARY

Starting at $55,000 Swing Shift or Graveyard