Player's Buffet - Busser

Bally's Quad Cities Casino & Hotel; Rock Island (IL); On-site; USD 17,000 - 24,000; Full time

Job summary

Bally's Quad Cities Casino & Hotel in Rock Island, IL is seeking a team-oriented server/runner to support table service and guest experiences on the floor.

The role involves clearing and resetting tables, assisting servers with food and beverage service, maintaining clean work areas, and staying aware of promotions and events. A High School diploma, English fluency, and flexibility are required; base pay starts at $15 per hour plus tips.

Qualifications

• Read, write, speak, and understand English.
• Excellent written and verbal communication skills.

Responsibilities

• Clears and resets tables, using guest names when possible.
• Assists servers by delivering food, water and bread to tables.
• Keeps work areas clean and organized.
• Maintains par levels and restocks inventory as needed.
• Pre-busses tables and takes dirty dishes to the dish station.
• Knows promotions and events.

Skills

Read/write English

Excellent communication

Education

High School diploma or equivalent

Job description

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Responsibilities include clearing tables and resetting tables. Using the guests name when possible.
• Assisting servers in delivering food to tables and water and bread service
• Maintain the highest standard of professionalism when interacting with guests and co-workers.
• Responsibilities include keeping work areas clean and organized.
• Use daily maintenance of all bar equipment.
• Responsible for pre-bussing tables and taking dirty dished to the dish station.
• Responsibilities include maintaining par levels related to inventory ordering and restocking as needed.
• Knowledge of all promotions and events.
• All other duties as assigned.

Environmental Working Conditions:

• The work environment contains bright lights, loud noise, and stressful situations.
• Target Salary Range $15.00 Plus Tips

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Experience

Preferred

Operate in mentally and physically stressful situations

Respond to visual and aural cues

Physically mobile with reasonable accommodations

Able to work flexible shifts

Read, write, speak, and understand English

Excellent written and verbal communication skills

Must be able to successfully complete TIPS trained and receive a Basset Card

High School graduate or equivalent

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.