Player Loyalty Concierge

The D; Las Vegas (NV); Hybrid; USD 28,000 - 40,000; Full time

Job summary

The D Las Vegas is seeking a friendly, service-oriented Representative to join the Player's Club team on site in Las Vegas, NV. This role focuses on enrolling guests into the loyalty program, explaining promotions, and delivering outstanding service to players at the casino floor and events.

We value clear communication, teamwork, and the ability to handle diverse guest situations. Must be at least 21 and able to work any shift, including weekends and holidays.

Qualifications

• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
• Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies and procedures.
• Must have 1 to 6 months of related experience.
• Must be able to work any day of the week and any shift to include weekends and holidays.
• Must be able to establish and maintain effective working relationship with Team Members and Guests.
• Must be at least 21 years of age.

Responsibilities

• Signing up players for our Player Loyalty Club, Club One.
• Educating guests on casino promotions and events.
• Creating a positive environment for our players by providing above and beyond customer service.

Education

High school diploma or GED

Job description

The D Las Vegas is seeking a friendly, service-oriented Representative to join the Player's Club team on site in Las Vegas, NV. This role focuses on enrolling guests into the loyalty program, explaining promotions, and delivering outstanding service to players at the casino floor and events.

We value clear communication, teamwork, and the ability to handle diverse guest situations. Must be at least 21 and able to work any shift, including weekends and holidays.