Player Assistant

Twice; Reading (Berks County); On-site; USD 17,000 - 25,000; Full time

Job summary

Reading Country Club in Reading, PA, part of Troon, is seeking a Player Assistant to support pace of play, assist golfers, and uphold course safety. The role involves greeting players, managing tee times, and coordinating with the Golf Shop in a fast-paced hospitality setting.

The ideal candidate will have a high school diploma or GED and be willing to learn. This on-site position emphasizes reliability, teamwork, and customer service in a premier golf environment.

Qualifications

• High school diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Greet and start players on the first tee, explaining the rules.
• Maintain starting sheets and track the whereabouts of players to avoid confusion.
• Cue groups to move to the first tee and ensure not more than one group is on the tee at a time.
• Tour the course assisting players to maintain the posted pace of play for the day.
• Check restrooms and water stations on a regular schedule.
• Maintain proper spacing on the course to avoid delays.
• Complete the golfer tracking report daily.
• Remind players of the cart rules of the day.
• Repair ball marks and collect trash; replace any hazard stakes or signage.
• Communicate with the Golf Shop and Starter regularly.
• Monitor the course and assist golfers; report problems promptly to the Head Professional.
• Incorporate safe work practices and maintain regular attendance.
• Perform other duties as required.

Skills

Customer service

English fluency

Golf knowledge

Education

High school diploma or GED

Job description

Reading Country Club, located in Reading, PA, is pleased to announce an excellent career opportunity for a Player Assistant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you'll contribute to a global leader in golf and community management.

Essential Duties:

• Starts players on the first tee explaining the rules of play for the day.
• Maintains an accurate starting sheet so the whereabouts of players are known.
• Cues groups to move to the first tee and makes sure not more than one group is on the tee at on time.
• Tours the golf course assisting players when needed to maintain the posted pace of play for the day.
• Checks the restrooms and water stations on a regular schedule.
• Maintains proper spacing on the golf course to avoid delays.
• Completes the golfer tracking report on a daily basis.
• Reminds players of the cart rules of the day.
• Repairs ball marks and collects any trash that may be on the course. Replaces any hazard stakes or directional signage.
• Communicates with the Golf Shop and Starter on a regular basis.
• Monitors the course and ensure customer satisfaction. Assists golfers when needed.
• Reports all problem situations to the Head Professional in a timely manner.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

• Frequently stands and walks; reaches with hands and arms. Regularly sits and uses hands; talks or hears. Occasionally stoops, kneels, crouches or crawls. Regularly lifts up to 50 pounds and occasionally lifts up to 100 pounds.

Environment/Noise:

• Frequently works in outdoor weather conditions. Occasionally works in wet or humid conditions (non-weather). Noise level is moderate.

Certificates/Licenses:

• Valid Driver's License

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.