Player Assistant

Troon; Canton Charter Township (MI); On-site; USD 18,000 - 26,000; Full time

Job summary

Fellows Creek Golf Club in Michigan is seeking a Player Assistant to support our hospitality-focused operations under Troon management. This on-site role emphasizes delivering exceptional service to members and guests while maintaining pace of play and safe course operations.

You will start players, track groups, and coordinate with the Golf Shop to ensure smooth rounds. Regular attendance and a customer-first attitude are essential in this busy golf environment.

Qualifications

• High school diploma or GED; 1-3 months related experience and/or training, or equivalent.
• Regular and reliable attendance.

Responsibilities

• Starts players on the first tee and explains daily rules.
• Maintains starting sheet to track players' whereabouts.
• Cues groups to the first tee and manages tee-time flow.
• Tours the course to assist players and maintain pace of play.
• Inspects restrooms and water stations regularly.
• Keeps proper spacing to avoid delays.
• Completes golfer tracking report daily.
• Reminds players of daily cart rules.
• Repairs ball marks, removes trash, and maintains signage.
• Communicates with Golf Shop and Starter regularly.
• Monitors course and ensures customer satisfaction.
• Reports problems to Head Professional promptly.
• Adheres to safe work practices; performs other duties as required.

Skills

Excellent customer service

Communication skills

Education

High School Diploma or GED

Job description

Fellows Creek Golf Club is excited to announce the exceptional career opportunity of Player Assistant! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

Key Responsibilities of the Player Assistant:

• Starts players on the first tee explaining the rules of play for the day.
• Maintains an accurate starting sheet so the whereabouts of players are known.
• Cues groups to move to the first tee and makes sure not more than one group is on the tee at on time.
• Tours the golf course assisting players when needed to maintain the posted pace of play for the day.
• Checks the restrooms and water stations on a regular schedule.
• Maintains proper spacing on the golf course to avoid delays.
• Completes the golfer tracking report on a daily basis.
• Reminds players of the cart rules of the day.
• Repairs ball marks and collects any trash that may be on the course. Replaces any hazard stakes or directional signage.
• Communicates with the Golf Shop and Starter on a regular basis.
• Monitors the course and ensure customer satisfaction. Assists golfers when needed.
• Reports all problem situations to the Head Professional in a timely manner.
• Incorporates safe work practices in job performance.
• Performs other duties as required.

Minimum Qualifications for the Player Assistant:

• High school diploma or general education degree (GED); one to three months related experience and/or training; or equivalent combination of education and experience.

Other Qualifications:

• Regular and reliable attendance.