Platform Solutions Engineer: Cloud & Integrations

Worky; Dallas (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

Aspira is seeking a Platform Solutions Engineer for its Enterprise Platforms team. This role focuses on solving business problems by connecting systems, automating processes, and designing scalable technical solutions across cloud platforms, contact centers, and enterprise apps.

You’ll tackle AWS, Amazon Connect, ServiceNow, Jira, and other platforms, learning quickly and connecting the dots from business needs to working technical solutions.

Qualifications

• 4+ years in software dev, platform engineering, or related field.
• Experience designing and integrating cloud-based apps via APIs.
• Scripting in Python, JavaScript, or TypeScript.
• Strong troubleshooting, analytical and communication skills.
• Bachelor's degree in CS/IS/Engineering or related field.

Responsibilities

• Design, build, and maintain integrations between enterprise apps using APIs and middleware.
• Develop serverless AWS solutions and migrate deprecated services as needed.
• Design and maintain Amazon Connect contact flows across markets.
• Architect notification/workflow systems to support customers and agents.
• Collaborate with Platform Managers and BAs to translate needs into tech solutions.

Skills

API integrations

Cloud platforms

Python/JS/TS

Troubleshooting & comms

Education

Bachelor's degree in CS/IS/Engineering

Tools

AWS

Amazon Connect

ServiceNow

Jira

Office365

Job description

Aspira is seeking a Platform Solutions Engineer for its Enterprise Platforms team. This role focuses on solving business problems by connecting systems, automating processes, and designing scalable technical solutions across cloud platforms, contact centers, and enterprise apps.

You’ll tackle AWS, Amazon Connect, ServiceNow, Jira, and other platforms, learning quickly and connecting the dots from business needs to working technical solutions.