Platform Solutions Advisor - Customer Experience

Ingram Micro; Buffalo (NY); On-site; USD 56,000 - 90,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Job summary

Ingram Micro, a global technology leader, is seeking a Customer Experience Representative in the United States to drive value for reseller partners and vendors through the Xvantage platform. You will translate customer needs into tailored solutions while collaborating with sales teams to grow market impact.

The role requires strong communication, problem-solving, and the ability to manage multiple priorities in a fast-paced tech environment, with competitive base pay and comprehensive benefits.

Qualifications

• Experience in a sales or solutions role within the technology industry is preferred.
• Strong communication and presentation skills, proactive with ownership.
• Ability to collaborate with cross-functional teams and vendors in a fast-paced environment.

Responsibilities

• Drive insights and actions for reseller partners and vendors through the Xvantage platform.
• Develop a full solution for a portfolio of customers or vendors; create sales collateral and enable the sales team.
• Collaborate with sales to identify needs, demonstrate products, and support proposals.

Skills

Sales experience

Communication skills

Presentation skills

Team collaboration

Adaptability

Education

Bachelor's degree or equivalent experience

Tools

Xvantage platform

Job description

Ingram Micro, a global technology leader, is seeking a Customer Experience Representative in the United States to drive value for reseller partners and vendors through the Xvantage platform. You will translate customer needs into tailored solutions while collaborating with sales teams to grow market impact.

The role requires strong communication, problem-solving, and the ability to manage multiple priorities in a fast-paced tech environment, with competitive base pay and comprehensive benefits.