Platform Reliability Lead, Data & ML on AWS

Karsun Solutions, LLC; South Carolina; On-site; USD 160,000 - 175,000; Full time

Job summary

Karsun Solutions, LLC is seeking a senior leader to drive technical operations for a cloud-native AWS data and AI platform supporting a federal program. You will own reliability, observability, incident response, platform engineering, and data-product operationalization.

Partner with SRE leads to implement SRE practices, automate workflows using IaC and CI/CD, and ensure security/compliance in production environments. The role requires strong leadership and clear communication across teams.

Qualifications

• This role requires 10+ years of IT experience with 7+ years in technical operations / platform / SRE and 3+ years in AWS production environments.
• Deep understanding of data products, data lineage, SLAs, and consumer contracts.
• Hands-on experience with analytics/data platforms and observability tooling.
• Proficiency with IaC (Terraform/CloudFormation) and CI/CD tooling; strong security/compliance focus.
• Excellent written and verbal communication; capable of producing runbooks and RCA reports.

Responsibilities

• Own platform availability, reliability, runbook development for data pipelines and model serving.
• Collaborate with SRE Lead to implement SRE practices, SLIs/SLOs/SLAs and toil reduction.
• Develop monitoring, logging, tracing across data/AI stacks and ensure centralized observability.
• Lead incident management including on-call rotations, RCA, remediation tracking, and improvements.
• Automate deployments, scaling, and recovery using IaC and CI/CD pipelines.
• Define runbooks, backup/restore, RTO/RPO, and disaster recovery for data/ML systems.
• Ensure production readiness, access controls, and federal compliance with data products.
• Manage capacity planning, cost optimization, and performance tuning of AWS resources.
• Mentor an ops/SRE team and coordinate cross-functional platform changes.
• Coordinate vendor/integration upgrades under federal change-control processes.

Skills

SRE practices

incident response

leadership

communication

cost optimization

federal compliance

security

Education

AWS Certified Solutions Architect - Associate

Tools

Databricks

Airflow

S3

Kafka

Kinesis

Prometheus

Datadog

OpenTelemetry

Terraform

CloudFormation

GitHub Actions

Jenkins

ArgoCD

Kubernetes

EKS

Python

Bash

Job description

Karsun Solutions, LLC is seeking a senior leader to drive technical operations for a cloud-native AWS data and AI platform supporting a federal program. You will own reliability, observability, incident response, platform engineering, and data-product operationalization.

Partner with SRE leads to implement SRE practices, automate workflows using IaC and CI/CD, and ensure security/compliance in production environments. The role requires strong leadership and clear communication across teams.