Engineer

Tata Consultancy Services; Morristown (NJ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision

Parental Leaves

401K Plan

Training Reimbursement

Vacation & Holidays

Job summary

Tata Consultancy Services Limited in Morristown, NJ seeks a Platform Reliability Engineer with 3–7 years in platform engineering, IT ops, DevOps or SRE. You will oversee enterprise platforms ensuring reliability, security, and scalability while advancing observability and automation across IT operations.

The role emphasizes release discipline, incident response, and self-service enablement, with opportunities to drive improvements, collaborate cross-functionally, and contribute to AI-enabled

Qualifications

• 3–7 years of experience in platform engineering, IT operations, production support, DevOps, SRE, or related technology roles.
• Strong knowledge of platform health, release management, patching, upgrades, regression testing, rollback planning, and production readiness.
• Hands-on understanding of SRE concepts: SLIs, SLOs, error budgets, incident command, postmortems, toil reduction, reliability reviews.
• Experience troubleshooting production issues using logs, metrics, traces, alerts, telemetry, dependency maps, and configuration data.

Responsibilities

• Operate and improve enterprise platforms supporting IT operations, automation, observability, AI-enabled workflows, and business-critical services.
• Ensure reliable, secure, scalable, and well-governed platforms through strong administration, SRE practices, release discipline, vendor coordination, self-service enablement, and continuous improvement.
• Administer platforms, access, integrations, configuration, onboarding, inventory, dependency mapping, and lifecycle records.
• Maintain platform availability, performance, capacity, recoverability, observability, security posture, and operational readiness.
• Plan and execute upgrades, patching, releases, regression testing, rollback readiness, and post-release validation.
• Manage vendor escalations, licensing consumption, platform utilization, plugin governance, roadmap alignment, and service improvement actions.
• Enable self-service through workflows, catalogs, knowledge articles, automation, runbooks, and simplified support processes.
• Support ITSM practices for incidents, changes, problems, requests, assets, configuration, releases, and knowledge management.

Skills

DevOps

SRE

Education

Bachelor of Computer Science

Job description

Job Description

Skill: Platform Reliability Engineer

Required Skills and Qualifications:

• 3-7 years of experience in platform engineering, IT operations, production support, DevOps, SRE, service management, or related technology roles.
• Strong knowledge of platform health, release management, patching, upgrades, regression testing, rollback planning, and production readiness.
• Hands-on understanding of SRE concepts such as SLIs, SLOs, error budgets, incident command, postmortems, toil reduction, and reliability reviews.
• Experience troubleshooting production issues using logs, metrics, traces, alerts, telemetry, dependency maps, and configuration data.
• Knowledge of observability, dashboards, alert tuning, anomaly detection, capacity management, performance analysis, and invocation frequency trends.
• Strong documentation, automation mindset, analytical thinking, communication, ownership, and cross-functional collaboration skills.

Roles & Responsibilities:

• The Platform Reliability Engineer operates and improves enterprise platforms that support IT operations, automation, observability, AI-enabled workflows, and business-critical services.
• The role ensures reliable, secure, scalable, and well-governed platforms through strong administration, SRE practices, release discipline, vendor coordination, self-service enablement, and continuous improvement.

Core Responsibilities:

• Administer platforms, access, integrations, configuration, onboarding, agent registration, inventory, dependency mapping, and lifecycle records.
• Maintain platform availability, performance, capacity, recoverability, observability, security posture, and operational readiness.
• Plan and execute upgrades, patching, releases, regression testing, rollback readiness, and post-release validation.
• Manage vendor escalations, licensing consumption, platform utilization, plugin governance, roadmap alignment, and service improvement actions.
• Enable self-service through workflows, catalogs, knowledge articles, automation, runbooks, and simplified support processes.
• Support ITSM practices for incidents, changes, problems, requests, assets, configuration, releases, and knowledge management.

Salary Range - $70,000-$90,000 a year

TCS Employee Benefits Summary:

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Location

Morristown, NJ

Function

TECHNOLOGY

Role

Engineer

ID

434794

Skills

DevOps

Salary Range

$70,000 - $90,000

Desired Candidate Profile

Qualifications

BACHELOR OF COMPUTER SCIENCE