Platform Reliability Engineer – Payments & Observability

mthree; Charlotte (NC); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Strong culture of equality

Inclusion initiatives

Diversity promotion

Job summary

A financial technology consultancy is looking for a Production Support Analyst to join their Charlotte team. Ideal candidates will possess excellent communication skills, a problem-solving mindset, and the ability to thrive in a fast-paced environment. The role demands experience ranging from 3-10 years, with a background in service management and payments preferred. Applicants must be authorized to work in the US on a full-time basis, with no sponsorship available.

Qualifications

• 3-5 years experience for juniors, 10+ years for mid-level.
• Hands-on experience with UNIX and SQL for troubleshooting.
• Knowledge in scripting languages like Python, Bash, Perl, Ruby.

Responsibilities

• Embed SRE and production engineering principles into Payments Modernization.
• Define and validate non-functional requirements (NFRs).
• Lead performance testing for event-driven payment flows.

Skills

Service management experience

Payments knowledge

Analytical skills

Communication skills

Problem solving mindset

Tools

Kubernetes

SpringBoot

MongoDB

Kafka

SQL

UNIX

Job description

A financial technology consultancy is looking for a Production Support Analyst to join their Charlotte team. Ideal candidates will possess excellent communication skills, a problem-solving mindset, and the ability to thrive in a fast-paced environment. The role demands experience ranging from 3-10 years, with a background in service management and payments preferred. Applicants must be authorized to work in the US on a full-time basis, with no sponsorship available.