A financial technology consultancy is looking for a Production Support Analyst to join their Charlotte team. Ideal candidates will possess excellent communication skills, a problem-solving mindset, and the ability to thrive in a fast-paced environment. The role demands experience ranging from 3-10 years, with a background in service management and payments preferred. Applicants must be authorized to work in the US on a full-time basis, with no sponsorship available.
Qualifications
3-5 years experience for juniors, 10+ years for mid-level.
Hands-on experience with UNIX and SQL for troubleshooting.
Knowledge in scripting languages like Python, Bash, Perl, Ruby.
Responsibilities
Embed SRE and production engineering principles into Payments Modernization.
Define and validate non-functional requirements (NFRs).
Lead performance testing for event-driven payment flows.
Skills
Service management experience
Payments knowledge
Analytical skills
Communication skills
Problem solving mindset
Tools
Kubernetes
SpringBoot
MongoDB
Kafka
SQL
UNIX
Job description
A financial technology consultancy is looking for a Production Support Analyst to join their Charlotte team. Ideal candidates will possess excellent communication skills, a problem-solving mindset, and the ability to thrive in a fast-paced environment. The role demands experience ranging from 3-10 years, with a background in service management and payments preferred. Applicants must be authorized to work in the US on a full-time basis, with no sponsorship available.