Platform Reliability Engineer Observability & FinOps on AWS

Appnovation; New York (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

Appnovation is building a dedicated delivery pod to run an internal OpenTelemetry-based observability platform on AWS Bedrock AgentCore for a global life sciences client. You will implement instrumentation, create dashboards and define SLOs to improve reliability and cost visibility across teams.

The role focuses on end-to-end tracing, alerting, and integration with existing observability tools while driving data-driven decisions for both technical and non-technical stakeholders.

Qualifications

• 6+ years in SRE, platform reliability or observability engineering, with strong hands-on AWS experience.
• Hands-on experience with OpenTelemetry (SDKs, collectors, exporters) and distributed tracing.
• Experience with Amazon CloudWatch and at least one enterprise observability platform (Datadog, Splunk, Grafana, New Relic or similar).
• Experience defining and running SLOs, error budgets and alerting strategies.
• Experience building cost visibility and FinOps reporting on AWS (Cost Explorer, CUR, tagging strategies).
• Scripting and coding skills in Python, Go or TypeScript.
• Clear communication and able to turn data into decisions for technical and non-technical audiences.

Responsibilities

• Instrumentation: Build OpenTelemetry instrumentation standards for agents, tools and platform services, and make it easy for teams to adopt.
• Observability Integration: Connect AgentCore Observability and CloudWatch with the client's existing observability tools (e.g., Datadog, Splunk, Grafana).
• Tracing: Set up end-to-end tracing across agent steps, model calls, tool calls and multi-agent handoffs so issues can be traced to their source.
• SLOs and Alerting: Define SLOs for latency, availability and error rates, and build alerting that is useful and not noisy.
• Cost Monitoring: Track token usage and compute spend by team, agent and environment, with dashboards, budgets and alerts for unexpected spikes.
• Incident Readiness: Write runbooks, support incident response and run post-incident reviews that lead to real fixes.

Skills

SRE

Observability

AWS

OpenTelemetry

CloudWatch

SLOs

Alerting

Python

Go

TypeScript

Tools

Datadog

Splunk

Grafana

New Relic

Terraform

AWS CDK

OpenTelemetry SDKs

Job description

Appnovation is building a dedicated delivery pod to run an internal OpenTelemetry-based observability platform on AWS Bedrock AgentCore for a global life sciences client. You will implement instrumentation, create dashboards and define SLOs to improve reliability and cost visibility across teams.

The role focuses on end-to-end tracing, alerting, and integration with existing observability tools while driving data-driven decisions for both technical and non-technical stakeholders.