Platform Reliability Engineer — Observability & FinOps

Appnovation; Miami (FL); On-site; USD 150,000 - 210,000; Full time

Job summary

Appnovation is building an internal agent platform on AWS Bedrock to support a global life sciences client. You’ll implement instrumentation, enable observability, tracing, and cost monitoring to keep the platform visible and reliable for users across teams.

With 6+ years in SRE and strong AWS experience, you’ll define SLOs, connect Observability tools like Datadog and Grafana, and write runbooks for rapid incident response and post-incident reviews.

Qualifications

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Responsibilities

• Instrumentation: Build OpenTelemetry instrumentation standards for agents, tools and platform services, and make it easy for teams to adopt.
• Observability Integration: Connect AgentCore Observability and CloudWatch with the client’s existing observability tools (e.g., Datadog, Splunk, Grafana).
• Tracing: Set up end-to-end tracing across agent steps, model calls, tool calls and multi-agent handoffs so issues can be traced to their source.
• SLOs and Alerting: Define SLOs for latency, availability and error rates, and build alerting that is useful and not noisy.
• Cost Monitoring: Track token usage and compute spend by team, agent and environment, with dashboards, budgets and alerts for unexpected spikes.
• Incident Readiness: Write runbooks, support incident response and run post-incident reviews that lead to real fixes.

Skills

SRE experience

OpenTelemetry

AWS

CloudWatch

SLOs

Python/Go/TS

Communication

Tools

Datadog

Grafana

New Relic

Terraform

AWS CDK

CloudWatch

Job description

Appnovation is building an internal agent platform on AWS Bedrock to support a global life sciences client. You’ll implement instrumentation, enable observability, tracing, and cost monitoring to keep the platform visible and reliable for users across teams.

With 6+ years in SRE and strong AWS experience, you’ll define SLOs, connect Observability tools like Datadog and Grafana, and write runbooks for rapid incident response and post-incident reviews.