A national wealth management firm in Austin is seeking a Manager for Advisor Platform Production Support and Integrations. This role involves overseeing platform reliability and integrations with third-party vendors, managing incident responses, and establishing performance metrics. The ideal candidate should have over 5 years of product management experience, ideally with integrations and a strong understanding of production support disciplines. Competitive pay and benefits are offered, emphasizing support and professional growth.
Qualifications
5+ years of product management experience, demonstrating delivery of platform capabilities in a cross-functional environment.
Experience delivering and operating third-party integrations including vendor management and API/data contracts.
Responsibilities
Own the platform production support product vision and roadmap.
Define and evolve the production support operating model.
Establish and manage reliability metrics and health dashboards.
Lead incident and problem-management practices.
Own the platform integrations roadmap with third-party vendors.
Skills
Product management experience
Vendor management
Analytical skills
Strong stakeholder management
Incident communication skills
Understanding of production support disciplines
Education
Bachelor’s degree or equivalent work experience
Job description
A national wealth management firm in Austin is seeking a Manager for Advisor Platform Production Support and Integrations. This role involves overseeing platform reliability and integrations with third-party vendors, managing incident responses, and establishing performance metrics. The ideal candidate should have over 5 years of product management experience, ideally with integrations and a strong understanding of production support disciplines. Competitive pay and benefits are offered, emphasizing support and professional growth.