Platform Product Manager - Subscription Services

Hashlist; Auburn Hills (MI); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Hashlist is seeking a Platform Product Manager for Subscription Services to lead a connected-vehicle platform across global markets. You will own the product lifecycle, drive bundling, entitlement, and delivery of digital services for millions of vehicles and models.

The role requires 5+ years in product management, preferably with platform or SaaS subscriptions, and a track record in launching multi-region offerings.

Qualifications

• Bachelor's degree in a relevant field required.
• 5+ years of product management experience, preferably in platform or SaaS subscriptions.
• Experience launching subscription products across regions and models.
• Ability to define scalable, modular platforms for diverse use cases.
• Strong lifecycle, bundling strategy, and customer engagement tooling.

Responsibilities

• Lead the full lifecycle of a connected-vehicle Subscription Services Platform, enabling seamless bundling, entitlement, and delivery of services across global regions and vehicle models.
• Define the platform vision, long-term strategy, and roadmap for subscription packages, service expansion, and customer engagement across the vehicle lifecycle.
• Build scalable frameworks for regional offerings, market-specific content, and vehicle configuration compatibility, including pre-contract technical dependency planning.
• Partner with engineering, brand, marketing, and regional operations teams to design and launch new subscription experiences worldwide.
• Translate product strategy into well-defined backlogs, user stories, and priorities that drive real business impact.
• Support the rollout of trial management, feature gating, service upgrades, renewals, and package switching.
• Establish KPIs tied to adoption, usage, churn, ARPU, engagement, and geographic penetration.
• Work cross-functionally on bundling optimization and customer segmentation across regions.
• Advocate for a modular, API-first platform that enables other teams to launch new vehicle services rapidly.
• Ensure customer experiences meet regulatory, localization, and brand standards across geographies.

Skills

Platform product management

Cross-functional collaboration

Agile product development

UX intuition

Education

Bachelor's degree in Computer Science, Business, Engineering, or related field

Tools

Zuora

Salesforce

JIRA/Confluence

SAFe

Job description

We are looking for a Platform Product Manager - Subscription Services. This role leads the evolution of a connected-vehicle Subscription Services Platform at a major OEM, enabling dynamic bundling, entitlement, and lifecycle management of digital services across millions of vehicles and global markets.

• Location: Auburn Hill, MI
• Working model: Hybrid
• Employment type: Full-time, Contract or Freelance

Resposibilities:

• Lead the full product lifecycle of a connected-vehicle Subscription Services Platform, enabling seamless bundling, entitlement, and delivery of services across global regions and vehicle models
• Define the platform vision, long-term strategy, and roadmap for subscription packages, service expansion, and customer engagement across the vehicle lifecycle
• Build scalable frameworks for regional offerings, market-specific content, and vehicle configuration compatibility, including pre-contract technical dependency planning
• Partner with engineering, brand, marketing, and regional operations teams to design and launch new subscription experiences worldwide
• Translate product strategy into well-defined backlogs, user stories, and priorities that drive real business impact
• Support the rollout of trial management, feature gating, service upgrades, renewals, retention offers, and package switching
• Establish KPIs tied to adoption, usage, churn, ARPU, engagement, and geographic penetration
• Work cross-functionally on bundling optimization and customer segmentation across regions
• Advocate for a modular, API-first platform that enables other teams to launch new vehicle services rapidly
• Ensure customer experiences meet regulatory, localization, and brand standards across geographies

Qualifications:

• Bachelor's degree in Computer Science, Business, Engineering, or a related field
• 5+ years of product management experience, ideally with platform or SaaS subscription products
• Demonstrated success launching or managing subscription-based products across multiple regions or customer segments
• Proven ability to define and scale modular, configurable platforms serving diverse use cases
• Strong understanding of product lifecycle management, bundling strategy, and customer engagement tools
• Proven ability to prioritize, influence cross-functional teams, and drive execution in a matrixed environment
• Agile product development experience with a bias for iteration and cross-functional collaboration
• Excellent communication, stakeholder management, and strong UX intuition

Nice to have:

• Master's degree or MBA; experience in automotive software, connected services, or mobile ecosystems
• Familiarity with entitlement management, CRM, or feature-on-demand systems (e.g. Zuora, Salesforce), SAFe, and JIRA/Confluence