Platform Product Manager — Digital Utilities & Payments

JPMorgan Chase & Co.; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. in New York invites a Product Manager for Digital Utilities to lead end-to-end platform product management, from strategy through adoption, ensuring time-to-market benefits with strong controls and reliability.

You will represent the customer across API consumers, product teams, engineering, and risk partners, translating needs into a prioritized plan that drives durability and business value while collaborating across disciplines.

Qualifications

• 5+ years of experience in product management or a related domain.
• Advanced knowledge of the product development life cycle and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Experience leading complex platform, product, program, or project initiatives within large-scale organizations.
• Strong communication, relationship management, and stakeholder engagement skills with the ability to influence across teams and levels.
• Proven ability to operate effectively in fast-paced, highly visible environments with competing priorities.
• Experience developing strategy, driving execution, and delivering measurable business outcomes across multiple domains.
• Working knowledge of Application Programming Interfaces, platform architecture concepts, and technology delivery processes.

Responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Define and drive the vision, strategy, and roadmap for an Account Utilities platform supporting Credit Card, Demand Deposit Account, and transaction data domains.
• Lead cross-functional collaboration across Product, Technology, Operations, and Business teams to deliver shared platform capabilities and improve transaction search experiences.
• Serve as the connective point between business and technical stakeholders, translating requirements into actionable outcomes.
• Facilitate Agile delivery activities, including sprint planning, backlog refinement, story development, and scrum ceremonies.
• Monitor and communicate progress, risks, dependencies, and blockers while driving resolution and maintaining leadership visibility.
• Partner with product teams to prioritize initiatives, align on strategic objectives, and ensure successful execution of platform enhancements.
• Leverage data, customer insights, and emerging technologies to inform product decisions and platform evolution.

Skills

Product management

Stakeholder management

Agile methodologies

Data analytics

Communication

Strategy development

Cross-functional leadership

Backlog management

Tools

Jira

JQL reporting

Job description

JPMorgan Chase & Co. in New York invites a Product Manager for Digital Utilities to lead end-to-end platform product management, from strategy through adoption, ensuring time-to-market benefits with strong controls and reliability.

You will represent the customer across API consumers, product teams, engineering, and risk partners, translating needs into a prioritized plan that drives durability and business value while collaborating across disciplines.