VP Product: API‑Driven Growth & Marketing Platform

JPMorganChase; Plano (TX); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase is seeking a Product Manager in Customer Acquisition and Marketing Platform Enablement Services to lead end-to-end product lifecycle, translate customer needs into valuable features, and drive successful launches within the Chase ecosystem.

You will collaborate with engineering, analytics, and experience teams to balance innovation with risk, deliver API-driven capabilities, and ensure reliable, scalable product outcomes that delight clients.

Qualifications

• 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Ability to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation.
• Strong stakeholder and relationship management skills across engineering, architecture, analytics, automation, and partner product teams.
• Strong communication skills with ability to frequently share product vision and drive clarity on questions/answers needed to deliver features.
• Demonstrated technical and customer problem-solving skills (problem definition, platform context, and technology/approach evaluation).
• Ability to build and manage technical product roadmaps (including API-driven capabilities) end-to-end
• Ability to define, track, and manage product success metrics (cost, functionality, risk posture, reliability)
• Ability to drive cross-functional alignment, prioritization decisions, and sequencing across multiple initiatives/teams. Ability to build robust partnerships with the Quad (Product, Experience, Tech/Architecture/Data & Analytics) to achieve results

Responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the technical framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Manages key relationships with engineering, architecture, analytics, automation teams, and a diverse set of product teams to understand needs and program goals
• Communicates effectively and frequently by sharing the product vision and articulating the questions and answers needed to build the right features
• Serves as a center for knowledge by connecting curiosity and expertise in the digital experience space to the teams that can effect change
• Acts as a technical and customer problem solver by defining the problem, understanding where the platform sits in the Chase ecosystem, and assessing technologies and approaches to drive objectives
• Oversees the end-to-end API product roadmap (including vision, development, risk management, and business growth targets) Leads discovery and development of API-driven products and methodologies to enhance the customer experience and drive business growth
• Leads and coordinates complex product initiatives across multiple areas, driving strategy alignment, prioritization decisions, optimal sequencing, and strong partnerships with the Quad (Product, Experience, Tech/Architecture/Data & Analytics)

Skills

Product life cycle

Stakeholder management

Communication

Analytical thinking

Cross-functional leadership

Job description

JPMorgan Chase is seeking a Product Manager in Customer Acquisition and Marketing Platform Enablement Services to lead end-to-end product lifecycle, translate customer needs into valuable features, and drive successful launches within the Chase ecosystem.

You will collaborate with engineering, analytics, and experience teams to balance innovation with risk, deliver API-driven capabilities, and ensure reliable, scalable product outcomes that delight clients.