Platform Operations Engineer (Windows/Linux)

Harvard University; Boston (MA); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Generous paid time off

Medical, dental, and vision coverage

Retirement plans with university match

Wellbeing and mental health resources

Tuition assistance and reimbursement

Commuter benefits and campus perks

Job summary

Harvard Medical School seeks a Platform Administrator to support core infrastructure platforms, ensuring secure, reliable, and efficient technology services across HMS. You’ll provision, configure, monitor, and automate server OS, enforce baselines, and collaborate across teams.

The role focuses on operational reliability, with opportunities to contribute to identity systems, automation, and documentation while participating in on-call rotations and project work in a hybrid setting.

Qualifications

• Minimum of two years’ post-secondary education or relevant work experience.
• Experience managing server infrastructure platforms.
• Experience with Windows and Linux server operating systems, lifecycle management, and configuration tools.
• Working knowledge of Active Directory, Group Policy, and identity integration.
• Basic experience with monitoring platforms, compliance tools, and system automation.

Responsibilities

• Participate fully in provisioning, patching, decommissioning, administration and support of server OS across the platform lifecycle.
• Maintain configuration management tools and enforce system baselines.
• Support admin of identity systems such as Active Directory and Group Policy.
• Monitor infrastructure, respond to alerts, and assist with compliance reporting.
• Contribute to automation of provisioning and configuration workflows.
• Collaborate with IT teams to ensure reliable platform services.
• Participate in software development lifecycle for operational scripts and tools.
• Evaluate and implement improvements to infrastructure systems and services.
• Contribute to documentation and SOPs.
• Act as technical point of contact for internal stakeholders and support teams.
• Participate in off-hours on-call rotation.

Skills

Server infrastructure management

Windows & Linux server OS

Active Directory & Group Policy

Configuration management & baselines

Monitoring & compliance tooling

Automation scripting & provisioning

Troubleshooting & collaboration

Communication

Teamwork & adaptability

Willingness to learn

Education

Post-secondary education or relevant work experience

Harvard IT Academy foundational courses (or external equivalent) preferred

Tools

Server provisioning tools

Lifecycle management tools

Job description

Harvard Medical School seeks a Platform Administrator to support core infrastructure platforms, ensuring secure, reliable, and efficient technology services across HMS. You’ll provision, configure, monitor, and automate server OS, enforce baselines, and collaborate across teams.

The role focuses on operational reliability, with opportunities to contribute to identity systems, automation, and documentation while participating in on-call rotations and project work in a hybrid setting.