Platform Operations and Business Intelligence Lead

EMD Group; United States; Hybride; USD 130 000 - 175 000; Plein temps

Résumé du poste

MilliporeSigma is seeking a Platform Operations and Business Intelligence Lead to join the Business Development Operations team in support of the Life Science Business Development organization. This hybrid role in Burlington, MA drives platform governance, analytics, and insightful decision support across licensing, royalties, and deal operations.

The role collaborates with Legal, Finance, IT, Product Management, and Data & Analytics teams to deliver actionable insights, dashboards, and scalable

Qualifications

• Bachelor's degree in Business, Information Systems, Data Analytics, Computer Science, Software Engineering, Life Science, or a related field and 5+ years of relevant experience; OR MBA / Master's degree and 3+ years of relevant experience.
• Proven experience supporting or managing enterprise business platforms.
• Strong business analytics skills across data extraction, analysis, dashboard development, KPI reporting, and insight generation.
• Hands-on experience with enterprise tools including Foundry, SFDC, ERP systems (SAP, Oracle), SQL, Power BI, Tableau, Python, Snowflake, data lakes, royalty management platforms, and contract management systems.
• Ability to interpret complex data, identify business implications, and communicate drivers, root causes, and recommended actions clearly.
• Experience using AI-enabled tools or automation to improve analytics, identify patterns, or streamline reporting workflows.

Responsabilités

• Manage the royalty management platform and related business platforms, maintaining governance, documentation, user access, training, and continuous improvement.
• Maintain a platform enhancement backlog that balances user needs, compliance requirements, and operational risk.
• Develop and maintain reports, dashboards, and operational scorecards for royalty management, deal flow visibility, contract compliance, and leadership decision-making.
• Analyze data across Foundry, SFDC, ERP systems, royalty platforms, contract systems, finance systems, and data lakes. Identify trends, risks, data quality issues, and process improvement opportunities.
• Deliver actionable insights not just reports. Explain drivers, root causes, and risks, and recommend practical actions to improve business outcomes.
• Build reusable analytics assets, standardized reporting definitions, and self-service reporting approaches to reduce manual effort and improve decision-making consistency.
• Apply approved AI and automation tools to streamline reporting, identify anomalies, summarize data, and accelerate insight generation. Identify and support responsible adoption of AI use cases across platform and analytics workflows.
• Develop and monitor KPIs for platform performance, royalty operations, data quality, and process effectiveness. Perform root cause analysis for incidents and reporting issues and recommend improvements.

Connaissances

Platform operations

Business analytics

Data storytelling

Stakeholder management

AI-enabled analytics

Dashboards & reporting

Formation

Bachelor's degree

MBA / Master's

Outils

Foundry

SFDC

SAP

Oracle

SQL

Power BI

Tableau

Python

Snowflake

Data lakes

Description du poste

Work Your Magic with us! Start your next chapter and join MilliporeSigma.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Location:

The Platform Operations and Business Intelligence Lead is a hybrid role in Burlington, MA. Approximately 10% domestic travel is required to meet business needs.

Your Role:

MilliporeSigma is looking for a Platform Operations and Business Intelligence Lead to join the Business Development Operations team in support of the Life Science Business Development organization. This role sits at the intersection of platform operations and business intelligence — owning core business platforms while generating insights that drive better decisions across licensing, royalties, and deal operations. The successful candidate will partner closely with Business Development, Legal, Finance, IT, Product Management, and Data & Analytics teams. This is an individual contributor role.

Key responsibilities include:

• Manage the royalty management platform and related business platforms, maintaining governance, documentation, user access, training, and continuous improvement.
• Maintain a platform enhancement backlog that balances user needs, compliance requirements, and operational risk.
• Develop and maintain reports, dashboards, and operational scorecards for royalty management, deal flow visibility, contract compliance, and leadership decision-making.
• Analyze data across Foundry, SFDC, ERP systems, royalty platforms, contract systems, finance systems, and data lakes. Identify trends, risks, data quality issues, and process improvement opportunities.
• Deliver actionable insights not just reports. Explain drivers, root causes, and risks, and recommend practical actions to improve business outcomes.
• Build reusable analytics assets, standardized reporting definitions, and self-service reporting approaches to reduce manual effort and improve decision-making consistency.
• Apply approved AI and automation tools to streamline reporting, identify anomalies, summarize data, and accelerate insight generation. Identify and support responsible adoption of AI use cases across platform and analytics workflows.
• Develop and monitor KPIs for platform performance, royalty operations, data quality, and process effectiveness. Perform root cause analysis for incidents and reporting issues and recommend improvements.

Who you are:

Minimum Qualifications:

• Bachelor's degree in Business, Information Systems, Data Analytics, Computer Science, Software Engineering, Life Science, or a related field AND 5+ years of relevant experience; OR MBA / Master's degree AND 3+ years of relevant experience.
• Proven experience supporting or managing enterprise business platforms.
• Strong business analytics skills across data extraction, analysis, dashboard development, KPI reporting, and insight generation.
• Hands-on experience with enterprise tools including Foundry, SFDC, ERP systems (SAP, Oracle), SQL, Power BI, Tableau, Python, Snowflake, data lakes, royalty management platforms, and contract management systems.
• Ability to interpret complex data, identify business implications, and communicate drivers, root causes, and recommended actions clearly.
• Experience using AI-enabled tools or automation to improve analytics, identify patterns, or streamline reporting workflows.

Preferred Qualifications:

• Familiarity with complex licensing deal structures, royalty obligations, and downstream financial reporting requirements.
• Advanced proficiency in tools such as JIRA, Confluence, SharePoint, Smartsheet, and similar platform and collaboration tools.
• Experience applying AI, machine learning, NLP, or generative AI to analytics, reporting automation, anomaly detection, forecasting, or knowledge management use cases.
• Strong stakeholder management and communication skills. Proven ability to partner across functions and drive execution in a matrixed organization.
• Ability to work across multiple data sources, validate data quality, reconcile discrepancies, and document reporting logic and metric definitions.
• Experience in regulated or highly governed business environments with strong data integrity and governance practices.
• Experience with LEAN, process improvement, automation, or digital transformation.
• Skilled at building and presenting clear, insight-driven materials for business stakeholders and leadership.

Pay range for this position: $130,000 - $175,000

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!