Platform Engineering Manager

Zocdoc; United States; Remote; USD 180,000 - 250,000; Full time

Benefits offered by this job

Unlimited vacation

Health, dental, and vision coverage

401(k) with employer match

Sabbatical after five years

Job summary

Zocdoc is seeking a Platform Engineering Manager to lead one or more teams that build developer-facing platforms, tooling, and shared services powering our healthcare marketplace. You will help accelerate engineering velocity while protecting reliability, privacy, and performance in a large-scale system.

You will mentor engineers, own the team roadmap, influence stakeholders, review critical code, and champion modern development tools including AI-assisted workflows.

Qualifications

• Experience leading platform/infrastructure teams in a high-impact setting.
• Track record of driving execution against strategic priorities.
• Strong coaching orientation and commitment to inclusive, high-trust environments.
• Ability to translate broad strategy into actionable plans.

Responsibilities

• Lead and develop platform engineering teams with clear expectations and feedback.
• Own delivery of the team roadmap, translating strategy into priorities and milestones.
• Maintain technical involvement in system architecture for scalable, high-quality platforms.
• Review high-impact code and coach engineers on modern development tools, including AI-assisted workflows.
• Champion adoption and operational health of owned platform systems.
• Build alignment across technical and non-technical stakeholders.

Skills

Platform leadership

Architecture expertise

Coaching

Stakeholder influence

Strategic planning

Tools

CI/CD pipelines

Observability tooling

Developer tooling

Job description

Role overview

The Platform Engineering Manager will lead one or more teams responsible for the developer-facing platforms, tooling, and shared services that power a large healthcare marketplace serving millions of patients. Sitting within an infrastructure organization, this is a hands-on technical leadership role focused on accelerating engineering velocity while protecting system reliability, privacy, and performance.

Responsibilities

• Lead and develop high-performing platform engineering teams by setting clear expectations and delivering direct, actionable feedback.
• Own delivery of the team roadmap, translating platform strategy into concrete priorities and milestones.
• Maintain deep technical involvement in system architecture, ensuring platforms remain scalable, high-quality, and aligned with evolving organizational needs.
• Perform rigorous reviews of high-impact code and coach engineers on effective use of modern development tools, including AI-assisted workflows.
• Champion adoption and operational health of owned platform systems, ensuring they are well-built, well-used, and well-operated.
• Build alignment and influence both technical and non-technical stakeholders across the organization.

Requirements

• Technically grounded engineering leader who stays connected to architectural detail while empowering teams.
• Experience leading platform, infrastructure, or developer-experience teams in a high-impact setting.
• Track record of driving consistent execution against strategic priorities.
• Strong coaching orientation and commitment to cultivating inclusive, high-trust environments.
• Ability to navigate organizational ambiguity and translate broad strategy into actionable plans.
• Genuine investment in developer experience, platform adoption, and engineering productivity.

Nice to have

• Experience working in healthcare or other regulated domains where reliability and privacy are fundamental to outcomes.
• Familiarity with AI-assisted development practices and modern platform abstractions.

Benefits and work setup

• Remote work environment with flexible scheduling.
• Unlimited vacation for salaried staff and competitive PTO for hourly staff.
• 100% covered employee health, dental, and vision benefits.
• 401(k) with employer-funded match.
• Corporate wellness program subscription.
• Sabbatical leave available after five years of service.
• Competitive paid parental leave plus fertility and family planning reimbursement.
• Cell phone reimbursement.
• Employee Resource Groups and community clubs supporting belonging and connection.
• Base compensation determined by experience, qualifications, and skills, with eligibility for variable pay and/or equity in certain roles.