Platform Engineer 3

Huntington National Bank; United States; Remote; USD 120,000 - 150,000; Full time

Job summary

Huntington National Bank is seeking a Platform Engineer 3 to design strategic, tailored solutions for client requests, and provide advanced production support, including accurate problem identification and ticket documentation. The role emphasizes proactive risk mitigation and clear communication with stakeholders.

Daily platform administration is expected, with opportunities to share knowledge, present findings, and stay current with evolving technologies to drive value for Huntington.

Qualifications

• Bachelor’s degree required.
• 5+ years of related platform engineering experience.
• Strong communication and problem-solving abilities.

Responsibilities

• Provides level 3 & 4 server production support including problem identification and ticket documentation.
• Articulates the business value of technical information and knows when to escalate issues.
• Performs daily platform-related administrative tasks and designs tailored solutions for client requests.
• Frequently anticipates problems and analyzes ways to mitigate risk.
• Documents small-to medium-scale projects and delivers presentations with minimal supervision.
• Maintains current professional and technical skills and stays updated on emerging technologies.

Skills

Platform engineering

Server administration

Education

Bachelor's Degree

Tools

Office 365

Job description

Description

Summary:
The Platform Engineer 3s primary duties involves design work, specifically designing strategic and tailored solutions in order to meet a specific client request. This position frequently anticipates problems, analyzes ways to mitigate the risk, and provide advanced production support including accurate problem identification, ticket documentation and customer/vendor dialogue.

Duties and Responsibilities:

• Provides level 3 & 4 server production support including problem identification, ticket documentation and closure.
• Articulates the business value and impact of advanced technical and non-technical information and understands when to escalation issues.
• Perform daily platform related administrative tasks as needed along with specifically designing strategic and tailored solutions in order to meet a specific client request.
• Frequently anticipates problems and analyzes ways to mitigate the risk.
• Dissects complex situations and refocuses on critical technology tasks.
• Documents small-to medium-scale projects and delivers presentations with minimal supervision.
• Is often consulted by peers and seen as the informal leader on tactical problems.
• Maintains current professional and technical skills.
• Keeps abreast of current and emerging technologies, how they integrate and drive value for Huntington.
• Performs other duties as assigned.

Basic Qualifications:

• Bachelor’s Degree
• 5+ years of related experience in a platform engineering role
  

Preferred Qualifications:

• High degree of technical expertise/professional mastery to recommend process improvements.
• Solid organizational skills and think critically, beyond the runbook in function of intermediate level problem resolution
• Proactive, consistent communication with the management team on systems/projects statuses and issues
• Excellent grammar/spelling and typing skills, two years of experience on Office 365 products
• Establish a high level of personal credibility and builds strong professional working relationships with customers

Exempt Status: (Yes= not eligible for overtime pay) ( No = eligible for overtime pay)

Yes

Workplace Type:

Remote

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington’s Career Web Site for more details.