Platform Engineer

GreatAmerica Financial Services; Dallas (TX); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work arrangements

Health Insurance

401(k) and Company Match

Annual Profit Sharing

Tuition Assistance

Job summary

GreatAmerica is seeking an entry‑level Platform Engineer to learn and support the platforms, tools, and technologies that drive business operations. Under guidance from experienced engineers, you will contribute to maintenance, monitoring, automation, troubleshooting, and continuous improvement while building foundational technical knowledge.

You will gain exposure to major cloud platforms, CI/CD, IaC (Terraform), containerization (Docker/Kubernetes), Linux basics, and scripting.

Qualifications

• Bachelor's degree or equivalent experience; 0–3 years of relevant experience.
• Entry-level opportunity to learn platform maintenance and automation under guidance.
• Familiarity with cloud concepts and basic scripting is expected.

Responsibilities

• Assist in implementation, maintenance, and support of platform capabilities under guidance.
• Support provisioning, configuration, upgrades, patching, and monitoring.
• Help with automation and continuous improvement to improve reliability and efficiency.
• Monitor platform health and follow procedures to identify and resolve issues.
• Support incident, problem, and change management processes.
• Document configurations and solutions using established standards.
• Collaborate with teams, vendors, and partners on platform initiatives.
• Learn to identify issues originating from upstream systems and dependencies.

Skills

Cloud platforms (Azure/AWS/GCP)

CI/CD concepts

Source control (GitHub/Bitbucket/Azure

Terraform

JSON/YAML

Docker

Kubernetes concepts

Linux fundamentals

Bash/Python scripting

.NET/Java/JavaScript/TypeScript

Networking fundamentals

Monitoring/alerts basics

Interest in financial services

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Tools

Jira/ServiceNow

GitHub/Azure DevOps

Job description

GreatAmerica is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. We have also recently become a bank!

We are looking to add a key member to our technology team! The Platform Engineer is an entry‑level engineering role responsible for learning and supporting the platforms, tools, and technologies that enable GreatAmerica's business and technology operations. Working under the guidance of experienced engineers, this role contributes to platform maintenance, monitoring, automation, troubleshooting, and continuous improvement activities while building foundational technical, operational, and business knowledge.

Responsibilities

• Assist in the implementation, maintenance, and support of platform capabilities under guidance.
• Support platform lifecycle activities including provisioning, configuration, upgrades, patching, and monitoring.
• Assist with automation and continuous improvement initiatives to improve platform reliability, scalability, and efficiency.
• Monitor platform health and follow established procedures to identify, troubleshoot, resolve, or elevate issues.
• Support incident, problem, and change management processes.
• Follow established security, compliance, and operational controls.
• Document work activities, processes, configurations, and solutions using established standards.
• Collaborate with engineers, technology teams, vendors, and business partners to support platform‑related initiatives.
• Build understanding of how platform services support business operations and technology outcomes.
• Learn to identify and elevate issues originating from upstream systems, vendors, integrations, or dependencies.

Preferred Skills

• Exposure to a major cloud platform (Azure/AWS/GCP)
• Familiarity with CI/CD concepts and IT service management practices (Jira/ServiceNow)
• Familiarity with source control tools (GitHub/Bitbucket/Azure DevOps) and basic Git workflows
• Exposure to infrastructure-as-code concepts (Terraform)
• Familiarity with JSON/YAML for configuration and templating
• Exposure to containerization (Docker); familiarity with Kubernetes concepts (Pods, Deployments) a plus
• Exposure to Linux fundamentals (command line, file systems, basic administration)
• Exposure to basic scripting (Bash/Python) for everyday automation tasks
• Basic programming or scripting ability (.NET/Java/JavaScript/TypeScript)
• Exposure to networking fundamentals (DNS, HTTP/S, load balancing, basic firewall/security group concepts)
• Basic awareness of how monitoring and alerting can surface failures originating outside the platform being monitored
• Interest in financial services, banking, or regulated‑industry technology

Education

• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience 0-3 years of relevant experience

Total Rewards Package

• Financial Benefits
• Competitive Compensation
• Monthly Bonuses for Eligible Employees
• 401(k) and Company Match
• Annual Profit Sharing
• Paid Time Off
• Health, Wellbeing, and Family Planning Benefits
• Paid Vacation
• Paid Sick Days
• Paid Holidays
• Gym Reimbursement
• Health Insurance
• Dental Insurance
• Vision Insurance
• Short-Term and Long-Term Disability
• Company Paid Life Insurance
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA)
• Employee Assistance Program
• Parental Leave
• Education and Career Planning Benefits
• Tuition Assistance
• Networking Opportunities
• Leadership Development Opportunities
• Perks
• Paid Parking Service Awards
• Hybrid work arrangements
• Business casual environment

Employment Eligibility

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.

Company Overview

GreatAmerica is the largest independent, family‑owned national commercial equipment finance company in the U.S. and is dedicated to helping manufacturers, vendors, and dealers be more successful and keep their customers for a lifetime. With a focus on the small ticket vendor and OEM finance channel we have partnered with some of the largest and industry leading companies in the Office Equipment, Communications, IT, Automotive, Construction, Healthcare, and Franchise market sectors. In addition to financing, GreatAmerica offers innovative non‑financial services to help our customers grow. We have also recently become a bank! At GreatAmerica we enjoy the benefits of being independent and family‑owned, fostering quick decision making, customer response and innovation. Established in 1992 our team has grown to over 750 employees and a portfolio of over $3+ Billion. Our exemplary customer service, principle‑centered business philosophy and team‑based operating approach are key to our success and growth. With a strong balance sheet and consistent financial performance through all economic cycles, GreatAmerica has experienced amazing results and unparalleled growth. When you are part of the GreatAmerica team, you will grow professionally and work with some of the most talented finance professionals in the industry. There is no doubt in our minds we are building the greatest company of its kind, offering the finest products and services available anywhere. When you are part of the GreatAmerica team, you are part of the future, part of an opportunity to grow professionally and to reach your potential while enjoying your work.

We value diverse backgrounds and adding new perspectives.