Platform Engineer

Rondo; Chicago (IL); Hybrid; USD 120.000 - 180.000; Vollzeit

Zusammenfassung

Rondo is seeking a Platform Engineer in Chicago, offering a hybrid work model, to design, build, and maintain scalable platform infrastructure powering AI-driven care coordination products.

You will develop backend services, optimize databases, implement observability, and enhance deployment pipelines while collaborating with engineers, data teams, and clinical stakeholders to ensure reliable hospital operations and EMR integration.

Qualifikationen

• Bachelor's degree or equivalent practical experience in CS/Engineering or related field.
• Strong programming skills in modern backend languages and APIs.
• Experience designing and operating cloud-based infrastructure.
• Proficient in CI/CD, security practices, and reliability engineering.
• Database design, performance tuning, and query optimization.
• Troubleshooting production issues in distributed systems.
• Experience in healthcare, SaaS, or regulated environments is a plus.
• Familiarity with EMR/EHR integrations and HIPAA considerations.

Aufgaben

• Design, build, and maintain scalable, secure platform infrastructure for AI-driven care coordination products.
• Develop and integrate backend services and APIs; optimize databases and deployment pipelines.
• Implement observability, monitoring, and automation to ensure reliability and performance.
• Collaborate with software engineers, data teams, and clinical product stakeholders.
• Troubleshoot production issues and contribute to architectural decisions for resilience.

Kenntnisse

Backend development

APIs & microservices

Infrastructure design & operations

CI/CD

Security & reliability

Database design & tuning

Distributed systems troubleshooting

Healthcare / SaaS experience

EMR/EHR integrations

Cross-functional collaboration

Ausbildung

Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience

Jobbeschreibung

Company Description Rondo powers smoother clinical operations and better patient experiences by building AI agents that support care coordination teams and streamline discharge workflows. The platform predicts discharge needs from the day of admission, considering throughput and readmission risk, and coordinates placement across skilled nursing, rehab, and home health sites until medically ready patients have a confirmed bed. Rondo manages the full discharge process, including sending clinical packets, arranging transport, and keeping families and receiving teams informed, while preserving clinician control over all medical decisions. The solution integrates with existing EMRs and maintains a closed audit trail for every step, and is already live in hospitals nationwide. Rondo was built with Juxtapose, an investment firm behind dozens of healthcare and technology companies.

Role Description The Platform Engineer role at Rondo is a full-time, hybrid position based in Chicago, IL, with flexibility for some work from home. The Platform Engineer will design, build, and maintain scalable, secure, and reliable platform infrastructure that powers Rondo’s AI-driven care coordination products. Day-to-day responsibilities include developing and integrating backend services, optimizing databases, implementing observability and monitoring, and improving deployment pipelines and automation. This role will collaborate closely with software engineers, data teams, and clinical product stakeholders to ensure the platform performs reliably in hospital environments and integrates smoothly with EMR systems. The Platform Engineer will also participate in troubleshooting production issues, enhancing system resilience, and contributing to technical architecture decisions.

Qualifications

• Strong Software Development and Programming skills (e.g., modern backend languages, APIs, microservices) that enable building and maintaining robust platform services.
• Experience with Infrastructure design and operations (e.g., cloud platforms, containerization, CI/CD, security and reliability practices).
• Proficiency working with Databases (relational and/or NoSQL), including schema design, query optimization, and performance tuning.
• Demonstrated Troubleshooting skills for diagnosing and resolving production issues across distributed systems and integrations.
• Experience in platform or DevOps engineering roles, preferably within healthcare, SaaS, or other regulated environments.
• Familiarity with EMR/EHR integrations, data security, and compliance (e.g., HIPAA) is highly beneficial.
• Ability to collaborate across cross-functional teams, communicate clearly, and document technical designs and processes.
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.