Platform Administrator

TechDigital Group; Lansing (MI); On-site; USD 100,000 - 130,000; Full time

Job summary

A technology solutions provider is seeking an experienced Senior Platform Administrator to design and maintain enterprise platforms crucial for business operations. The role demands expertise in cloud and hybrid systems, ensuring high availability and security standards. Candidates should possess strong skills in automation, scripting, and compliance management. The position is key to collaborating with various teams to align technology with business objectives. Remote work is an option, with on-call support required on weekends.

Qualifications

• 7+ years of experience in platform administration.
• Experience with Guidewire Insurance Suite version 9.0 or above is preferable.
• Strong understanding of cloud, on-prem, or hybrid architectures.

Responsibilities

• Administer and configure enterprise platforms for high availability.
• Lead platform upgrades and monitor system performance.
• Enforce security best practices and manage compliance.

Skills

Cloud platforms and virtualization

PowerShell

Java

Python

ETL processes

Kafka

Tools

Oracle

Microsoft SQL Server

Job description

Experience Level

7+ years

Must Have Skills

• Cloud platforms, virtualization, middleware, SaaS platforms, or operating systems
• PowerShell, Bash, Java, Python, and Gosu
• Experience with Guidewire Insurance Suite version 9.0 or above. PolicyCenter and BillingCenter preferable.
• Proficiency with DBMS and ETL processes, preferably with Oracle, Microsoft SQL Server
• Kafka, SQS and messaging protocols like SOAP, REST APIs

Preferred Skills

• Azure
• AWS
• GCP

Senior Platform Administrator

Senior Platform Administrator is responsible for the design, administration, optimization, and reliability of enterprise platforms that support critical business operations. This role combines deep technical expertise with leadership, operational excellence, and a strong focus on security, availability, and scalability working closely with Business partners infrastructure, application, DevOps, and security teams.

Key Responsibilities

Platform Management & Operations

• Administer, configure, and maintain enterprise platforms (cloud, on prem or hybrid) to ensure high availability, performance, and resilience.
• Lead platform upgrades, patching, and lifecycle management while minimizing service disruptions.
• Monitor system health, performance metrics, and capacity; proactively address risks and bottlenecks.
• Manage backup, disaster recovery, and business continuity strategies.

Automation & Optimization

• Design and implement automation using scripting, infrastructure-as-code, or orchestration tools to reduce manual effort and improve reliability.
• Continuously optimize platform cost, performance, and scalability.
• Standardize configurations, templates, and operational processes.

Security & Compliance

• Enforce security best practices, access controls, and configuration standards across platforms.
• Partner with security teams to remediate vulnerabilities, apply security patches, and support audits.
• Ensure platforms adhere to compliance requirements (e.g. HIPAA, or internal governance).

Technical Leadership

• Serve as a subject matter expert (SME) for the platform, providing guidance and technical direction.
• Mentor and support junior administrators and engineers.
• Lead root‑cause analysis for complex incidents and implement long‑term fixes.

Collaboration & Stakeholder Support

• Work closely with application teams, DevOps, architects, and business stakeholders to align platform capabilities with business objectives.
• Participate in platform architecture design discussions and roadmap planning.
• Provide Tier 3 support for complex incidents and escalations.
• Duties also include on‑call support whenever required during weekends and beyond regular working hours on weekdays.