Platform Account Leadership Director

CBRE Group, Inc.; San Francisco (CA); Híbrido; USD 140 000 - 180 000; Tempo integral

Resumo da oferta

CBRE Group, Inc. in Los Angeles or San Francisco is seeking a Platform Account Management Director to lead the Account Management function across broker-supported corporate occupier accounts.

This hybrid role requires building and developing a high-performing team, partnering with broker collaborators, and ensuring consistent, high-quality program delivery across the portfolio. You will oversee performance, coach professionals, monitor account health, and drive process improvements while

Qualificações

• Bachelor’s Degree preferred with 8–12 years of relevant experience in account management or corporate real estate.
• Experience managing professionals, including performance management and hiring.
• Substantive knowledge of account management and occupier services.
• Strong relationship-building skills with clients and broker partners.
• Ability to interpret performance data and metrics.

Responsabilidades

• Lead and coach the Account Management team to deliver high-quality program delivery.
• Support broker partners to manage corporate occupier accounts.
• Monitor account health and address risks proactively.
• Provide SME guidance on account management and real estate programs.
• Establish performance standards and ensure consistency across accounts.
• Maintain client relationships and ensure alignment with CBRE service standards.
• Identify process improvements and drive operational efficiency.
• Manage reporting and program performance data.

Conhecimentos

Account Management

Leadership

Coaching

Relationship building

Data-driven

Formação académica

Bachelor’s degree preferred

Ferramentas

Microsoft Office

CRM systems

Descrição da oferta de emprego

CBRE Group, Inc. in Los Angeles or San Francisco is seeking a Platform Account Management Director to lead the Account Management function across broker-supported corporate occupier accounts.

This hybrid role requires building and developing a high-performing team, partnering with broker collaborators, and ensuring consistent, high-quality program delivery across the portfolio. You will oversee performance, coach professionals, monitor account health, and drive process improvements while