Director, Platform Account Management & Growth

CBRE Group, Inc.; Los Angeles (CA); Híbrido; USD 130.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Descripción de la vacante

CBRE Group, Inc. seeks a Platform Account Management Director to lead the Account Management function for broker-supported corporate occupier accounts in Los Angeles. The role oversees a team, partners closely with CBRE broker teams, and ensures high-quality program delivery across the portfolio.

Hybrid work in LA or San Francisco is supported. The position requires strong operational leadership, deep knowledge of corporate real estate and client service delivery, and the ability to develop

Formación

• Bachelor’s degree preferred with 8–12 years of relevant experience in account management or occupier services.
• Demonstrated experience managing and developing professionals, including performance coaching and hiring.
• Substantive knowledge of account management and corporate real estate program delivery.

Responsabilidades

• Lead and develop the Account Management team, setting performance expectations and coaching.
• Support broker partners to ensure service levels align with client needs across the portfolio.
• Monitor account health, track performance, and address risks proactively.
• Provide SME guidance on account management, occupier services, and program delivery to clients.
• Establish clear performance standards and reporting to ensure consistency across accounts.
• Maintain strong client relationships with corporate real estate contacts and broker partners.

Conocimientos

People leadership

Account management

Corporate real estate

Relationship building

Performance management

Data reporting

CRM familiarity

Educación

Bachelor’s Degree preferred

Herramientas

Microsoft Office

CRM systems

Descripción del empleo

CBRE Group, Inc. seeks a Platform Account Management Director to lead the Account Management function for broker-supported corporate occupier accounts in Los Angeles. The role oversees a team, partners closely with CBRE broker teams, and ensures high-quality program delivery across the portfolio.

Hybrid work in LA or San Francisco is supported. The position requires strong operational leadership, deep knowledge of corporate real estate and client service delivery, and the ability to develop