Plastic Labs - Forward Deployed Engineer

deCircle; New York (NY); On-site; USD 190,000 - 235,000; Full time

Benefits offered by this job

Competitive equity

Relocation support

Job summary

Plastic Labs in Brooklyn, NY is seeking a Forward Deployed Engineer to own enterprise customer relationships from pre-sales demos to post-sales integration for Honcho, its AI memory and identity infrastructure. The first dedicated FDE at a fast-growing neolab, you will train and embed with customers, delivering tailored demos, integrations, and technical guidance.

Candidates should have 3–5 years of software engineering experience, be comfortable owning the full sales-to-delivery cycle, and be

Qualifications

• 3–5 years with a solid software engineering foundation.
• Able to move into customer-facing work.
• Proficient in Python, FastAPI, TypeScript, SQL, REST APIs.
• Experience with Docker/Kubernetes, AWS/GCP; LLMs and agentic frameworks.

Responsibilities

• Manage enterprise deal flow end-to-end: triage inbound, move customers through the pipeline, deliver on commitments.
• Build demos and collateral tailored to customer use cases.
• Embed with customers post-sale: audit codebases and build integrations.
• Educate enterprise customers on agentic engineering models and Honcho usage.
• Provide feedback to the dev team to improve the product.

Skills

Software engineering

Customer-facing

Python

FastAPI

TypeScript

SQL

REST APIs

Docker

Kubernetes

AWS

GCP

LLMs

Agentic frameworks

Generalist

Tools

Docker

Kubernetes

AWS

GCP

LLMs

Agentic Frameworks

Job description

Source: Paraform - https://www.paraform.com/share/plastic-labs/cmt95p9s3001m0djrbr4vvj65

Compensation: $190,000-$235,000 base + competitive equity. Relocation support $5K.

Location: Williamsburg, Brooklyn, NY (Domino Sugar Factory) - on-site 5 days/week. Visa: not open to any visas (US citizen / Green Card).

About this role

Forward Deployed Engineer with 3+ years of experience to own enterprise customer relationships end-to-end, from pre-sales demos to post-sales integration, for Honcho, Plastic Labs' AI memory and identity infrastructure. First dedicated FDE at a fast-growing neolab (50x developer growth in 3 months) that trains its own models and is the #1 trusted memory provider in the agentic AI ecosystem.

What will you be doing?

• Manage enterprise deal flow end-to-end: triage inbound, move customers through the pipeline, deliver on commitments

• Build demos and collateral (slide decks, one-pagers, reference integrations) tailored to each customer's vertical and use case

• Embed with customers post-sale: audit their codebases and build Honcho integrations directly

• Educate enterprise customers on agentic engineering mental models and how to leverage Honcho

• Feed customer friction and insights back to the dev team to improve the product

Tech stack

Python, FastAPI, TypeScript, JavaScript, SQL, REST APIs, Docker, Kubernetes, AWS, GCP, LLMs, Agentic Frameworks

About Plastic Labs

Engineering-driven AI lab (ML + cognitive science) building Honcho, open-source continual-learning infrastructure for AI memory and identity modeling; trains proprietary models for theory-of-mind identity inference. Backed by Long Journey Ventures, Four Rivers Group, Mozilla Ventures, Greycroft, Betaworks, Differential Ventures, Variant. ~15 people, founded 2023, $9M total funding, Brooklyn.

• 3-5 years with a solid software engineering foundation, ideally moving into customer-facing work

• Comfortable owning pre-sales demos through post-sales integration

• Python/FastAPI, TypeScript/JavaScript, SQL, REST APIs; Docker/Kubernetes, AWS/GCP; LLMs and agentic frameworks

• High-agency autodidact; generalist

• US citizen or Green Card holder (no visa sponsorship); 5 days in office in Williamsburg, Brooklyn