Plasma Processor: Customer Care & Lab Operations

Grifols; Tennessee; On-site; USD 21,000 - 28,000; Full time

Job summary

Grifols is a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals with the tools and services to deliver expert medical care. The Plasma Processor (Customer Service) role supports our mission and trains to ensure high-quality donor processing and service in a Memphis plasma center.

Ideal candidates will have strong customer service standards, a high school diploma or GED, and the ability to work a flexible schedule in a fast-paced

Qualifications

• Superior customer service standards.
• A High School diploma or GED.
• Ability to work a flexible schedule.
• An interest in making a difference in the world.

Responsibilities

• Collects and processes donor samples for processing and testing.
• Records weight of product and samples.
• Labels samples and freezes units for final packing within required timeframe.
• Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.
• Monitors stored products and reports working conditions of equipment.
• Maintains active communication and quality.

Skills

Superior customer service standards

Flexible schedule

Making a difference

Education

High School diploma or GED

Job description

Grifols is a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals with the tools and services to deliver expert medical care. The Plasma Processor (Customer Service) role supports our mission and trains to ensure high-quality donor processing and service in a Memphis plasma center.

Ideal candidates will have strong customer service standards, a high school diploma or GED, and the ability to work a flexible schedule in a fast-paced