Plasma Processing Specialist Customer Service

Grifols; St. Louis (MO); On-site; USD 30,000 - 42,000; Full time

Job summary

Grifols in North America is seeking a Plasma Processor (Customer Service) to support plasma center operations and ensure accurate donor processing, labeling, and shipping. The role involves maintaining donor files, inventory control, and clear communication with the team to guarantee quality and compliance.

The ideal candidate will adapt to a dynamic plasma center environment, handle exposure to biological materials, and uphold Grifols' commitment to patient care and safety across operations.

Qualifications

• Superior customer service standards.
• Ability to work a flexible schedule.
• Interest in making a difference in the world.

Responsibilities

• Collects and processes donor samples for processing and testing.
• Records weight of product and samples.
• Labels samples and freezes units for final packing within required timeframe.
• Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.
• Monitors stored products and reports working conditions of equipment.
• Maintains active communication and quality.

Skills

Customer service

Flexibility

Education

High School diploma or GED

Job description

Grifols in North America is seeking a Plasma Processor (Customer Service) to support plasma center operations and ensure accurate donor processing, labeling, and shipping. The role involves maintaining donor files, inventory control, and clear communication with the team to guarantee quality and compliance.

The ideal candidate will adapt to a dynamic plasma center environment, handle exposure to biological materials, and uphold Grifols' commitment to patient care and safety across operations.