Plasma Processing & Customer Service Specialist

Grifols; El Paso (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Grifols in North America, TX-El Paso, is seeking a Plasma Processor (Customer Service) to join our team. You will collect and process donor samples, record product weights, label and freeze units, and prepare shipments to the testing lab.

You will monitor equipment conditions and maintain accurate communication to ensure quality and compliance in every step. The ideal candidate has superior customer service skills, a high school diploma or GED, and the ability to work a flexible schedule.

Qualifications

• Excellent customer service standards.
• High School diploma or GED.
• Ability to work a flexible schedule.
• Interest in making a difference in the world.

Responsibilities

• Collects and processes donor samples for processing and testing.
• Records weight of product and samples.
• Labels samples and freezes units for final packing within required timeframe.
• Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.
• Monitors stored products and reports working conditions of equipment.
• Maintains active communication and quality.

Skills

Customer service

Flexibility

Education

High School diploma or GED

Job description

Grifols in North America, TX-El Paso, is seeking a Plasma Processor (Customer Service) to join our team. You will collect and process donor samples, record product weights, label and freeze units, and prepare shipments to the testing lab.

You will monitor equipment conditions and maintain accurate communication to ensure quality and compliance in every step. The ideal candidate has superior customer service skills, a high school diploma or GED, and the ability to work a flexible schedule.