Plasma Processing & Customer Care Specialist

RXinsider LTD.; Gainesville (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

Grifols is seeking a Plasma Processor to join its plasma center team in the United States. The role focuses on handling donor samples, processing plasma, and maintaining accurate records while ensuring quality and timely shipping of materials.

The candidate will work in a plasma center environment, requiring attention to safety, precise handling of samples, and collaboration with a cross-functional team to support Grifols' mission to deliver essential plasma-derived medicines.

Qualifications

• Must have superior customer service standards.
• Willingness to work a flexible schedule and adapt to shifts.
• Strong organizational, computer, and troubleshooting skills.
• Comfortable in plasma center environment with exposure to extreme temperatures.

Responsibilities

• Collects and processes donor samples for processing and testing.
• Records weight of product and samples.
• Labels samples and freezes units for final packing within required timeframe.
• Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.
• Monitors stored products and reports working conditions of equipment.
• Maintains active communication and quality.

Skills

Superior customer service standards

Organizational skills

Computer skills

Troubleshooting

Ability to work a flexible schedule

Education

High School diploma or GED

Tools

Laboratory equipment handling

Job description

Grifols is seeking a Plasma Processor to join its plasma center team in the United States. The role focuses on handling donor samples, processing plasma, and maintaining accurate records while ensuring quality and timely shipping of materials.

The candidate will work in a plasma center environment, requiring attention to safety, precise handling of samples, and collaboration with a cross-functional team to support Grifols' mission to deliver essential plasma-derived medicines.