Plasma Processing & Customer Service Specialist

Grifols Shared Services North America, Inc; Humble (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Grifols Shared Services North America, Inc. is seeking a Plasma Processor (Customer Service) at our Humble, TX plasma center.

This role trains and supports operations handling donor samples, packing, shipping, and inventory control while maintaining accurate donor files. The ideal candidate will have a High School diploma or GED, exceptional customer service, and the ability to work a flexible schedule in a fast-paced environment.

Qualifications

• Superior customer service standards.
• High School diploma or GED.
• Ability to work a flexible schedule.
• Interest in making a difference in the world.

Responsibilities

• Collects and processes donor samples for processing and testing.
• Records weight of product and samples.
• Labels samples and freezes units for final packing within required timeframe.
• Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.
• Monitors stored products and reports working conditions of equipment.
• Maintains active communication and quality.

Skills

Customer service

Flexible schedule

World-changing mindset

Education

High School diploma or GED

Job description

Grifols Shared Services North America, Inc. is seeking a Plasma Processor (Customer Service) at our Humble, TX plasma center.

This role trains and supports operations handling donor samples, packing, shipping, and inventory control while maintaining accurate donor files. The ideal candidate will have a High School diploma or GED, exceptional customer service, and the ability to work a flexible schedule in a fast-paced environment.